Note: The job is a remote job and is open to candidates in USA. Keeper Security is a cybersecurity software company that protects organizations and individuals through zero-trust and privileged access management solutions. The Senior QA Analyst will validate secure remote access workflows for Keeper Connection Manager through functional, integration, regression and system-level testing, while troubleshooting defects and collaborating with Engineering, DevOps and Product teams.
Responsibilities
- Design and execute test plans for Keeper Connection Manager features and secure remote access workflows
- Perform functional, integration, regression, system and exploratory testing across KCM components
- Validate remote access workflows using protocols such as SSH, RDP and VNC
- Test KCM behavior across different operating systems, network conditions and enterprise environments
- Validate authentication, authorization, session management, access controls and encrypted communication workflows
- Reproduce, document and track defects with clear technical detail, logs and steps to reproduce
- Work closely with Engineering to troubleshoot complex issues involving networking, connectivity, performance and system behavior
- Validate new KCM integrations and deployment configurations across cloud and on-premises environments
- Build and maintain test cases, regression suites and QA documentation to improve release confidence
- Participate in sprint planning, requirement reviews and release validation activities
- Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, troubleshooting, defect analysis and documentation
Skills
- 5+ years of experience in software quality assurance, QA analysis or a related testing role
- Experience testing complex enterprise software, infrastructure products or security-sensitive applications
- Strong understanding of networking concepts and client-server communication
- Hands-on experience testing protocols such as SSH, RDP, VNC, database protocols (MySQL, PostgreSQL, SQL Server), or Kubernetes remote access
- Experience with functional, integration, regression and system-level testing
- Strong troubleshooting skills, including the ability to analyze logs, reproduce complex defects and isolate root causes
- Experience testing across Windows, Linux and/or macOS environments
- Familiarity with cloud environments, virtualization and DevOps workflows
- Experience working with APIs, databases or backend services as part of end-to-end testing
- Strong understanding of authentication, authorization and secure access concepts
- Experience using defect tracking and test management tools such as Jira, TestRail or similar
- Ability to work closely with Engineering and Product teams in an Agile development environment
- Ability and willingness to use AI-assisted tools effectively to improve test development, analysis, troubleshooting and documentation
- Bachelor's degree in Computer Science, Engineering, Information Systems or a related field, or equivalent practical experience
- Due to this role's involvement in GovCloud, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident
- Experience testing privileged access management, secure remote access or cybersecurity products
- Experience with network troubleshooting tools and packet analysis
- Familiarity with automated testing or scripting using Python, JavaScript or similar languages
- Experience testing performance, reliability or high-availability scenarios
- Familiarity with Docker, Kubernetes or containerized environments
- Experience testing enterprise deployments involving proxies, firewalls, VPNs or restricted networks
- Familiarity with Remote Browser Isolation or secure web gateway technologies
- Familiarity with Apache Guacamole or KCM's underlying gateway architecture
- Experience testing PIV/CAC smart card authentication or federal identity standards
Benefits
- 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA metro area.
- Medical, Dental & Vision (inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- Above market annual bonuses
Company Overview