Note: The job is a remote job and is open to candidates in USA. Robert Half is partnering with a leading healthcare services organization to support a high-profile pharmaceutical client implementation. The Senior Project Manager will lead the onboarding and transition of a large patient assistance and patient engagement program, managing cross-functional stakeholders, system migration, operational readiness, and client communication through go-live.
Responsibilities
- Lead a large-scale client implementation within a Patient Services Hub environment
- Manage project scope, timelines, milestones, risks, and deliverables through go-live
- Coordinate across IT, Operations, Patient Services, Digital, and Client teams
- Drive system migration and operational readiness activities
- Facilitate weekly project status meetings and executive stakeholder updates
- Track project progress, identify risks, and develop mitigation strategies
- Ensure completion of project documentation, issue logs, and status reporting
- Partner directly with pharmaceutical manufacturer clients throughout the implementation lifecycle
- Support digital patient engagement initiatives, patient enrollment/re-enrollment workflows, and program operations
- Collaborate with internal and external stakeholders to ensure a successful implementation and transition
Skills
- 5+ years of Project Management experience
- Direct experience within a Patient Services Hub, Patient Support Program, or Specialty Pharmacy environment
- Proven client-facing experience managing pharmaceutical or healthcare implementations
- Experience leading cross-functional initiatives involving both operational and technology workstreams
- Strong stakeholder management, communication, and presentation skills
- Experience managing project plans, timelines, risks, and executive reporting
- Ability to lead meetings and present updates to senior leadership and external clients
- Strong organizational and documentation skills
- Pharmaceutical manufacturer-facing experience
- Experience supporting patient assistance programs, reimbursement services, or patient engagement programs
- Exposure to digital health platforms, CRM systems, or patient support technologies
- Experience with Jira, Confluence, Smartsheet, MS Project, Salesforce, or Dynamics 365
- PMP, Scrum Master, or other project management certification
Benefits
- Benefits available to contract professionals, include medical, vision, dental, and life and disability insurance.
- Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.
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