Note: The job is a remote job and is open to candidates in USA. Aledade is a public benefit corporation focused on empowering independent primary care through value-based care. The Senior Program Specialist will manage high-priority initiatives, drive AI enablement and ACO operations, establish operational governance, align cross-functional stakeholders, and support performance analytics and executive decision-making.
Responsibilities
- Build an AI-first performance strategy to streamline reporting and drive key Value-Based Care outcomes
- Design and launch scalable project systems — including tracking frameworks, operational playbooks, and standardized tools — to align local markets with central teams
- Leverage AI tools and workflows to manage multiple simultaneous priorities while identifying and mitigating risks, serving as "air traffic control," and enhancing capacity for colleagues to prioritize performance management
- Establish structured, repeatable frameworks for key strategic meetings to ensure accountability and close action loops
- Develop and maintain SOPs, playbooks, governance documentation, and project templates
- Operate with autonomous execution to plan and support leadership in running internal and external meetings and events, including board meetings, conferences, and market summits
- Build automations to manage the market’s operating cadence, including executive meetings, governance forums, performance reviews, and strategic planning sessions
- Manage ACO operations, including agendas, board meeting preparations, client presentations, and maintenance of compliant documentation
- Serve as a critical bridge between centralized subject-matter expert teams and field teams to eliminate communication silos
- Interface with centralized cross-functional project teams to bring new initiatives to market
- Work with Strategy and Operations leads to provide ad hoc data visualizations as needed
- Monitor market performance against strategic priorities and OKRs
- Prepare executive-ready summaries that support informed decision-making
- Recommend operational improvements based on performance data
Skills
- Bachelor's degree with 4+ years of progressive professional experience, with a core focus on operations, healthcare management, or value-based care/risk adjustment environments. Significant and relevant work experience in lieu of educational requirements may be accepted
- Project Management: Proven capability to independently scope, track, and execute multiple simultaneous project workstreams from inception to successful implementation
- Communication Skills: Exceptional written and verbal communication, with strong stakeholder engagement skills and the demonstrated ability to manage up effectively to regional executives
- Technical Proficiency: High proficiency with Google Suite (Docs, Sheets, Slides), Salesforce, and Monday.com; solid understanding or experience utilizing and experimenting with AI-based platforms (e.g., Claude Cowork, Gemini) as well as reporting tools like Tableau, Jira, or Miro
- Travel & Environment: Comfortable working remotely within a fast-paced environment. Ability and willingness to travel 10-25% for market retreats, headquarters alignment, and practice visits. Market or team reserves the right to determine physical location necessity
- Professional Project Management Certification (PMP) is preferred
- Deep operational understanding across multiple lines of business: Medicare Advantage, MSSP, Medicaid, and Commercial value-based care contracts
- Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) to drive scalability within field operations
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
Company Overview