Note: The job is a remote job and is open to candidates in USA. Peraton is a national security company and mission capability integrator providing technology and enterprise IT solutions to government agencies and the U.S. armed forces. Peraton Labs is seeking a Senior Program Operations Analyst to support the FAA BNATCS CTO organization by coordinating technical workstreams, tracking commitments and deliverables, documenting meetings and decisions, and improving operational processes and visibility.
Responsibilities
- Maintain and manage team action-items, commitments, decisions, and follow-up tracking, ensuring clear ownership, due dates, status, and closure
- Proactively follow up with action owners and stakeholders to drive commitments to completion and identify overdue, blocked, or at-risk activities
- Coordinate and schedule meetings across internal teams, leadership, customer stakeholders, and partner organizations
- Develop meeting agendas, capture detailed and actionable meeting notes, document decisions, identify follow-up requirements, and distribute or maintain records as appropriate
- Maintain visibility into team priorities, milestones, roadmap activities, deliverables, dependencies, and upcoming commitments
- Serve as a coordination point between technical workstreams, operations personnel, leadership, and stakeholders to ensure information and expectations are communicated consistently
- Support maintenance and organization of operational information across tools such as Jira, Confluence, SharePoint, MS Teams, Planner, and other collaboration or work-management platforms
- Help establish and continuously improve repeatable operational processes, templates, meeting structures, trackers, documentation standards, and communication practices
- Support preparation of status updates, leadership briefings, operational reports, roadmap reviews, and other recurring program materials
Skills
- Minimum of a Bachelor's degree with 8+ years of experience, Master's degree with 6+ years, or PhD with 3+ years. 4 additional years of relevant experience may be considered in lieu of a degree
- Demonstrated ability to stay synced with leadership
- Experience in operations, program coordination, project coordination, program management support, recruiting operations, business operations, staff operations, or another environment requiring management of multiple concurrent activities and stakeholders
- Demonstrated ability to manage action items, deadlines, deliverables, priorities, and follow-up activities across multiple individuals or teams
- Experience translating loosely structured discussions into clear actions, owners, deadlines, and documented decisions
- Strong organizational skills and attention to detail, with the ability to maintain accurate records while managing numerous concurrent activities
- Strong written communication skills with demonstrated ability to capture complex discussions and convert them into concise meeting notes, decisions, actions, and follow-up requirements
- Strong interpersonal communication skills and the ability to work effectively with technical personnel, managers, senior leaders, customers, and external stakeholders
- Ability to influence and professionally hold peers and stakeholders accountable for commitments and deadlines
- Proficiency with Microsoft 365 collaboration tools, including Outlook, Teams, Word, Excel, and PowerPoint
- Experience with Atlassian Confluence and Jira, including organization documentation, maintaining project information, tracking work, and supporting team workflows
- US Citizenship with ability to obtain/maintain an FAA Public Trust suitability
- Prior experience supporting technical, engineering, research and development, analytics, IT, aviation, defense, or government program environments
- Experience with Microsoft SharePoint, Planner, Power Automate, Forms, or similar collaboration and workflow-management platforms
- Experience maintaining program roadmaps, integrated schedules, milestone trackers, action logs, decision logs, risk registers, or deliverable trackers
- Familiarity with Agile, Scrum, Kanban, or other iterative delivery methodologies
- Prior leadership or staff experience involving synchronization, planning, battle rhythm management, task tracking, reporting, personnel coordination, or cross-functional execution
Benefits
- Eligible employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
- Medical benefits
- Dental benefits
- Vision benefits
- Life insurance
- Health savings account
- Short-term disability
- Long-term disability
- Employee Assistance Program (EAP)
- Parental leave
- 401(k)
- Paid time off (PTO) for vacation
- Company-paid holidays
Company Overview