Note: The job is a remote job and is open to candidates in USA. Tempo Software is a leading provider of time management and resource planning solutions, serving over 30,000 customers globally. They are seeking a Senior Program Manager to drive alignment and execution across product initiatives, ensuring successful launches and effective cross-functional collaboration.
Responsibilities
- Own end-to-end program management for large-scale product initiatives – new product launches, major releases, and strategic cross-functional programs – from scoping through delivery
- Build and maintain master program plans, track milestones and dependencies, and drive accountability across teams to keep initiatives on schedule
- Facilitate alignment across Product, Engineering, Marketing, Sales, Customer Success, and external partners – translating complexity into clear priorities and next steps
- Monitor and report on customer- and partner-facing readiness: tracking enablement milestones, adoption signals, and launch rollout health so nothing lands without the right support in place
- Proactively identify risks, surface blockers early, and work with stakeholders to devise and implement contingency plans
- Define program success criteria and communicate progress clearly to senior leadership and cross-functional stakeholders through structured status updates and reporting
- Lead post-launch retrospectives to capture what worked, what didn’t, and what the next program should do differently
- Use AI tools to streamline how programs are run – from synthesizing updates and generating reports to surfacing risks and managing workflows more efficiently
- Drive continuous improvement in how Product Operations plans and executes programs across Tempo
Skills
- 6+ years or equivalent of program or project management experience, with a proven track record of leading large, complex, cross-functional initiatives in a tech or SaaS environment
- You're an experienced individual contributor who knows how to lead through influence – building credibility and alignment without relying on direct authority
- You're genuinely AI-savvy: you actively use AI tools in your work today – to manage workflows, synthesize information, generate reports, and work more efficiently – and you're always looking for how to push that further
- You're comfortable working across both internal and external workstreams, with experience tracking or monitoring readiness across customer- or partner-facing programs
- You're fluent in Jira and how it's used to plan and track complex work
- You bring strong communication and stakeholder management skills – you can adapt your message for an engineering sync or an executive update without missing a beat
- You're structured and detail-oriented, but you don't let process slow things down – you know when to add rigor and when to move fast
- Familiarity with Tempo products is a genuine advantage
- Agile certifications (CSM, PSM, SAFe, PMI-ACP, etc.) and/or PMP are a plus, but not required
- A degree in a relevant field is an asset, but equivalent experience is what we're really looking for
Benefits
- Remote first work environment
- Unlimited vacation in most of our locations!!
- Great benefits including health, dental, vision and savings plan.
- Perks such as training reimbursement, WFH reimbursement, and more.
- Diverse and dynamic teams with challenging and exciting work.
- An opportunity to have a real impact on our business.
- A great range of social activities (both in person and virtual).
- Optional in person meet-ups and the ability to travel to our international offices.
- Employee referral program.
Company Overview
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