Note: The job is a remote job and is open to candidates in USA. Progressive Leasing is a FinTech provider of in-store and e-commerce lease-to-own solutions. The Senior Product Manager will lead digital storefront and commerce customer experience products, developing roadmaps, defining requirements, optimizing conversion and customer journeys, and coordinating cross-functional initiatives using data and market research.
Responsibilities
- Demonstrated ability to solve difficult problems by bringing innovative solutions
- Use sound judgement to assess risks & opportunities, then provide well-structured, data-informed, and written narratives
- Proven ability to engage with engineers, designers, peers, and company leaders in a constructive and collaborative relationship
- Develop and maintain a product roadmap by meeting with internal stakeholders and customers to continuously improve the post-approval customer experience
- Lead cross functional initiatives to identify business problems, mitigate risk, and validate proposed solutions through customer and market research
- Define use cases, features, requirements, and acceptance criteria that articulate desired product functionality
- Establish in partnership with dependent teams an iterative release schedule that delivers value and features to customers, on time and as promised
- Own and optimize the digital storefront and commerce journey — merchandising, application, checkout, and post-purchase flows — using funnel and conversion data to prioritize
- Test, measure, and iterate on existing product experiences — identifying friction points and driving incremental improvements grounded in data
- Manage stakeholder expectations and communicate timelines, blockers, successes, and failures in a clear manner
- Analyze performance of product features
- Establish buy-in at all levels of the organization and maintain strong communication channels with various functional areas
Skills
- A highly skilled technical product manager with a background in managing exceptional digital storefront and commerce customer experience products
- You have a passion for utilizing data to solve problems, innovate, and create products that delight our customers
- You will have strong foundational product management skills and are a self starter
- You are a strong communicator and are able to align your designer, engineering team, and stakeholders to deliver solutions on time
- * Demonstrated ability to solve difficult problems by bringing innovative solutions
- * Use sound judgement to assess risks & opportunities, then provide well-structured, data-informed, and written narratives
- * Proven ability to engage with engineers, designers, peers, and company leaders in a constructive and collaborative relationship
- * 5 to 7 years of experience in software Product Management
- * Experience owning and managing confidence building and trust products in a consumer-facing digital environment
- * Direct experience in concepting and implementing agentic commerce solutions
- * Direct experience with B2B2C commerce platforms & shopping experiences
- * Hands-on commerce or digital storefront product experience — conversion optimization, confidence building, customer acquisition, and A/B testing across web and mobile
- * Ability to design and iterate-on experiences that reduce customer effort and increase shop ability across web and mobile
- * Experience configuring or optimizing AI chatbot workflows to support self-service customer resolution
- * Familiarity with financial services or fintech products — comfortable navigating payment flows, lease or loan lifecycle management, and the regulatory context that comes with them
- * Ability to move from high-level strategy to detailed execution
- * Exceptional communication skills: listening, speaking, collaborating, and proven ability to write/present effectively to a variety of audiences
- * High-integrity and ambition to relentlessly pursue the best possible product and service
- * Demonstrated ability to self-motivate, self-direct, and be flexible within a fast-paced environment
- * Passion and desire for innovating exciting new products
- * Bachelor's degree or equivalent work experience
- * Payment or billing product experience
- * Experience with commerce platforms or merchant storefront integrations (hosted checkout, APIs, SDKs, or plug-ins)
- * Experience with customer notification systems — push, email, or SMS triggers tied to account or payment events
- * Experience in lease-to-own, BNPL, or other consumer lending / FinTech products
- * Mobile & web-based product experience
- * Risk product experience
Benefits
- Work from home and remote work anywhere in the continental US or in one of the corporate locations in Utah or Arizona
- Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
- Company Matched 401k
- Paid Time Off + Paid Holidays + Paid Volunteer Hours
- Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
- Employee Stock Purchase Program
- Tuition Reimbursement
- Charitable Gift Matching
- Job required equipment and services
Company Overview
Company H1B Sponsorship