Note: The job is a remote job and is open to candidates in USA. North is a hospitality technology company focused on delivering sophisticated solutions for top restaurants in the U.S. They are seeking a highly detail-oriented and technically proficient Senior Product Manager to drive the execution of their product roadmap in the payments and fintech space, ensuring high standards of quality and customer value. The role involves coordinating with Agile teams, managing product lifecycles, and aligning stakeholders to enhance product offerings.
Responsibilities
- Own the end-to-end product lifecycle for assigned product areas, from ideation through delivery and ongoing optimization, with a strong emphasis on technical requirements and system integrations
- Work closely with Agile engineering teams (internal and external) to break down complex business needs into detailed technical requirements, user stories, and acceptance criteria
- Act as Product Owner for one or more products, providing clear vision, direction, and detailed requirements. Lead backlog grooming, sprint planning, and prioritization using Jira
- Gather and synthesize input from internal teams (engineering, product, leadership, sales, and support) and external partners/customers. Ensure alignment and transparency around product decisions, progress, and trade-offs
- Develop and own processes and tools to collect, analyze, and present data that informs prioritization, risk management, and release planning
- Own and maintain a detailed product roadmap and backlog. Ensure visibility and communication of progress, risks, and changes to all stakeholders
- Ensure all deliverables meet North’s Definition of Ready and Definition of Done. Proactively manage escalations and communicate impact of expedited or unplanned work
- Collaborate with other Product Managers and leadership to refine and improve product management best practices across North
Skills
- Bachelor's (BA or BS) or equivalent experience
- Four years previous experience as a Product Manager, Product Engineer, Product Analyst, or similar technical product roles
- Proven experience working with Agile software development teams
- Strong proficiency with Jira and modern product management software
- Exceptional attention to detail and technical depth; able to dive into system architecture, APIs, and data flows
- Advanced knowledge of Agile methodologies and best practices; experience as a Product Owner on Scrum teams
- Demonstrated ability to break down complex business and technical problems into actionable requirements and deliverables
- Skilled in backlog management, roadmap planning, and cross-team coordination
- Strong analytical skills; able to leverage data to drive prioritization and decision-making
- Excellent written and verbal communication skills; able to convey technical concepts to both technical and non-technical stakeholders
- Customer-focused mindset with a passion for delivering high-value products
- Proactive, self-motivated, and able to thrive in a fast-paced, dynamic environment
- Innovative thinker who embraces change and continuous improvement
- Product Owner Certification (CSPO, etc.) preferred
- Payments or fintech industry experience highly preferred
- CSPO or similar Agile certification preferred
Benefits
- Medical, Dental, & Vision Coverage
- Flexible Paid Time Off
- 401(k) + Match
- Education Assistance
- Paid Maternity & Paternity Leave
- Mental Health Support & Well-Being Program
- Company-funded Lifestyle Spending Account
Company Overview
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