Note: The job is a remote job and is open to candidates in USA. HealthEquity is a healthcare and financial wellness company focused on empowering healthcare consumers. The Senior Product Manager will lead strategy and execution for products that drive member engagement, personalization, and positive behavior change through personalized recommendations, next-best actions, and data-driven experiences. The role partners with Engineering, Data Science, UX, Analytics, and external partners to deliver and continuously improve consumer-facing products.
Responsibilities
- Define and measure customer engagement and behavior change outcomes through product strategy, experimentation, and analytics
- Lead the development of personalized customer experiences, including recommendation systems, next-best-action capabilities, and engagement frameworks
- Prioritize product opportunities and roadmap investments based on member needs, business value, technical feasibility, and data insights
- Drive product discovery through member research, data analysis, experimentation, and stakeholder collaboration to identify and validate opportunities
- Collaborate with Engineering, Data Science, and Analytics teams to leverage customer insights, behavioral data, and predictive models in product development
- Drive integration initiatives involving internal platforms, APIs, data ecosystems, and third-party technology partners
- Establish success metrics and monitor engagement, adoption, retention, and customer experience outcomes to continuously improve product performance
- Mentor and guide junior Product Managers, sharing best practices and providing career development support
- Monitor and analyze product performance, using insights to drive continuous improvement
- Validate concepts to ensure that the solution will solve the clients’ and member needs
- Create and present business cases and data to executive and cross functional teams
- Other duties as assigned
Skills
- * Bachelor's degree in Business, Computer Science, or a related field, or equivalent relevant work experience; MBA preferred
- * 5-7 years of experience in product management, with a proven track record of successful product delivery
- * Demonstrated ability to work collaboratively with stakeholders and project team members to further the business objectives of our products and services
- * Passionate about understanding market drivers and proactive in gathering data to validate the existing and incremental market opportunities
- * Proven track record of delivering customer-facing products that drive engagement, adoption, retention, or measurable behavioral outcomes
- * Proven track record of using customer research, behavioral insights, analytics, and experimentation to identify opportunities and validate product solutions
- * Experience delivering products involving APIs, platform integrations, data-sharing architectures, recommendation engines, or connected digital ecosystems
- * Strong understanding of Agile methodologies
- * Strong project management experience
- * Strong strategic thinking and decision-making skills
- * Proven ability to mentor and develop junior team members
- * Infrequent travel may be required
- MBA preferred
- * Product Management experience working with consumers directed benefits is strongly preferred
Benefits
- Performance-based incentives
- Restricted stock units
- Medical, dental, and vision
- HSA contribution and match
- Dependent care FSA match
- Uncapped paid time off
- Paid parental leave
- 401(k) match
- Personal and healthcare financial literacy programs
- Ongoing education & tuition assistance
- Gym and fitness reimbursement
- Wellness program incentives
- Remote work
- HealthEquity covers all required travel and accommodations for the onsite Trailhead onboarding session
Company Overview
Company H1B Sponsorship