Note: The job is a remote job and is open to candidates in USA. Securitas is seeking a strategic Senior Product Manager to lead the vision, roadmap, and execution of MyConnect, a digital experience platform for security officers. The role will drive customer-centered product development, cross-functional execution, product innovation, and the use of AI and emerging technologies to improve frontline employee engagement, communication, and experience.
Responsibilities
- Define and execute the product vision, strategy, and roadmap for MyConnect, ensuring alignment with business priorities, employee needs, and Securitas' broader digital transformation objectives
- Partner with executive leadership and cross-functional stakeholders to identify opportunities, prioritize investments, and deliver measurable customer and business outcomes
- Develop a deep understanding of security officers and frontline operational workflows through customer research, field engagement, analytics, and experimentation to identify opportunities that improve the employee experience
- Lead product discovery and decision-making using customer insights and data to deliver intuitive, high-impact solutions that drive adoption and engagement
- Collaborate closely with Engineering, Design, Operations, and other business partners to deliver products from concept through launch, define success metrics, and continuously optimize performance
- Champion modern product management practices while leveraging AI and emerging technologies to improve digital experiences, operational efficiency, and business results
Skills
- * Bachelor's degree or equivalent experience
- * 7+ years of product management experience
- * Experience leading cross-functional teams through the full product lifecycle
- * Strong strategic thinking combined with hands-on execution
- * Excellent communication and stakeholder management skills
- * Experience using customer research, analytics, and experimentation to inform product decisions
- * Experience partnering closely with software engineering and UX teams
- * Demonstrated ability to influence stakeholders and drive alignment across diverse teams
- * Experience leveraging AI tools in everyday work and incorporating AI or other emerging technologies into product strategies
- * Experience building and scaling mobile applications
- * UX experience, training, or a strong understanding of user-centered design principles
- * Experience working within startup, consulting, and medium-to-large enterprise environments
- * Global product management experience
- * Experience supporting workforce management, field service, operations, logistics, or frontline workforce technology platforms
- * Experience leading AI-enabled products or digital transformation initiatives
- * Experience scaling enterprise software platforms serving large, distributed user populations
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- Some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Company Overview
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