Note: The job is a remote job and is open to candidates in USA. Vetcove is a mission-driven company modernizing veterinary software and the pet parent healthcare experience through procurement, ecommerce, and practice management platforms. The Senior Product Manager will own high-impact product initiatives end-to-end, lead cross-functional execution, optimize product performance, and shape the long-term strategy of platforms used by veterinary clinics and pet parents.
Responsibilities
- Drive Product Strategy & Roadmap: Define and own product strategy for key areas of the platform, translating company goals and customer insights into a clear, prioritized roadmap
- Lead Complex Initiatives: Oversee large, cross-functional projects from discovery through launch and iteration, ensuring on-time delivery and measurable impact
- Turn Feedback & Data into Action: Synthesize qualitative feedback and quantitative data to identify opportunities, validate hypotheses, and inform strategic decisions
- Optimize Product Performance: Establish and monitor KPIs, analyze product performance trends, and lead initiatives to improve adoption, engagement, retention, and revenue outcomes
- Strengthen Cross-Functional Alignment: Partner with engineering, design, data, onboarding, and support to align on requirements, scope, tradeoffs, and success metrics
- Elevate Product Documentation & Processes: Create detailed product requirement documents, user stories, and technical specifications to ensure clarity and execution excellence
- Ensure High-Quality Delivery: Lead comprehensive QA processes, define acceptance criteria, and uphold a high bar for user experience and product reliability
- Mentor & Influence: Provide guidance to junior product managers and influence stakeholders across departments to foster strong product thinking throughout the organization
- Drive Go-to-Market & Enablement: Partner with internal teams to ensure successful launches, create training materials, and support feature adoption across customers and internal stakeholders
Skills
- A four-year college degree and 5+ years of progressive product management experience, including ownership of complex product areas and demonstrated success delivering strategic, cross-functional initiatives that drive measurable business impact in a SaaS or technology-driven environment
- Proven ability to define and execute product strategy, manage multi-quarter roadmaps, lead discovery and experimentation efforts, and partner closely with engineering and design to ship scalable, high-quality solutions
- Strong track record of setting long-term product vision, balancing short-term wins with long-term platform investments, and making principled tradeoffs aligned with company objectives
- Advanced analytical capabilities with experience defining KPIs, building business cases, leveraging experimentation frameworks, and using data analytics tools to inform prioritization and measure success
- Extensive experience writing detailed product requirement documents, leading sprint planning and backlog grooming, managing stakeholder expectations, and delivering complex launches with operational rigor
- Exceptional written and verbal communication skills, with experience influencing senior stakeholders and driving alignment across diverse, cross-functional teams
- Deep commitment to understanding user workflows, conducting research and interviews, and translating insights into impactful product improvements
- Demonstrated ability to operate effectively in a fast-paced environment, manage competing priorities, mentor junior team members, and lead without direct authority
- Strong understanding of technical architecture, APIs, integrations, and system design considerations; comfort engaging in technical discussions and evaluating implementation tradeoffs
- Please note we are unable to sponsor work visas at this time
Benefits
- For full-time roles: 100% remote within the USA
- For full-time roles: Medical, Dental, and Vision Insurance
- For full-time roles: Automatic 401k contribution
- For full-time roles: Employee referral program
- For full-time roles: At home office set up
- For full-time roles: Bi-annual company retreats
- For full-time roles: Open vacation policy
- For full-time roles: Equity
- For full-time roles: Monthly team events
Company Overview