Note: The job is a remote job and is open to candidates in USA. HID is a high-tech software company providing trusted identity, access, and security solutions worldwide. The Senior Product Manager will own the strategy, roadmap, lifecycle, and performance of assigned authentication solutions, translating market and customer needs into product priorities. The role partners with engineering, marketing, sales, and technical services to drive delivery, adoption, growth, and commercial success within SAFe and Lean Portfolio Management frameworks.
Responsibilities
- Owning and managing the product vision, strategy, roadmap, and lifecycle for assigned authentication solutions
- Translating customer needs, market trends, regulatory requirements, and competitive insights into prioritized product requirements, backlogs, and release plans
- Defining clear product requirements, user stories, acceptance criteria, and desired outcomes to guide Engineering delivery
- Leading product participation in PI Planning and maintain alignment among roadmap priorities, delivery plans, and business objectives
- Establishing and maintaining customer and stakeholder feedback loops to inform product decisions and roadmap refinement
- Defining, monitoring, and reporting key product performance indicators, including revenue, adoption, customer value, portfolio attach, and market performance
- Coordinating launch readiness and go-to-market execution with Product Marketing, Sales, Technical Services, and other cross-functional teams
- Representing the product in customer engagements, executive reviews, internal planning forums, and relevant industry discussions
- Identifying product risks, dependencies, and performance gaps, and driving appropriate actions to address them
- Owning the overall performance and lifecycle of assigned authentication solutions, from market assessment and concept development through launch, growth, optimization, and end-of-life planning
- Developing product strategies and investment recommendations that support business unit growth, customer value, and portfolio differentiation
- Leading the development of Epics and Lean Business Cases within the SAFe and Lean Portfolio Management framework
- Maintaining a strong understanding of customer needs, market dynamics, regulatory developments, and trends across authentication, identity security, and passwordless technologies
- Partnering with Engineering, Product Marketing, Sales, Technical Services, and other stakeholders to drive product adoption, portfolio attach, customer expansion, and commercial success
- Evaluating product performance, risks, dependencies, and market opportunities, and recommending strategic or corrective actions as needed
- Providing clear, data-informed product recommendations, business updates, and investment priorities to business unit leadership through the Director of Product Management and Strategic Alliances
Skills
- 7 to 10 years of product management experience in authentication, identity, cybersecurity, or enterprise SaaS markets
- Strong understanding of authentication technologies including FIDO, passkeys, MFA, and enterprise identity ecosystems
- Experience delivering enterprise scale products in agile or SAFe environments
- Demonstrated ability to translate strategy into execution and measurable outcomes
- Strong analytical, communication, and stakeholder management skills
- Commercial acumen and the ability to balance technical feasibility with market impact
- Applicants for this position must be currently and legally authorized to reside and work in the hiring country
- HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position
- International relocation or remote work arrangements outside of the hiring country will not be considered
- Experience designing and delivering passwordless authentication solutions for large enterprises is preferred
- Experience contributing to portfolio level planning and cross product initiatives is preferred
- Familiarity with Lean Portfolio Management and scaled agile methodologies is preferred
- Bachelor's degree or equivalent practical experience in product management, technology, business, or a related discipline. Advanced degree is a plus but not required
Benefits
- Competitive benefits and annual leave offering, allowing for work-life balance
- Extensive career development opportunities and resources to maximize your potential
- A vibrant, welcoming & inclusive culture
- Flexible work environment
- Regular feedback, training, and development opportunities
- Opportunities to grow your role locally, regionally, or internationally
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