Note: The job is a remote job and is open to candidates in USA. Candid is a nonprofit that provides comprehensive data and insights about the social sector. The Senior Product Manager will own the end-to-end Candid profile experience and related contributor-driven data products, developing strategies, partnerships, roadmaps, metrics, and AI-enabled solutions to increase data contributions and product impact.
Responsibilities
- Own the end-to-end product experience and program initiatives for organization profiles and organization- and partner-contributed data, including: the Candid organization profile, profile editor, the Candid Seal of Transparency program, funder-contributed grants data, profile-driven integrations and workflows, and other related initiatives
- Develop and execute on a product-led strategy to incentivize data contributions as a continuous, virtuous cycle that strengthens Candid’s position in the sector
- Coordinate organization-wide efforts to increase uptake of Candid profile claims, Seals, and other contributed data initiatives, including collaboration with Brand & Marketing, Sector Experience, and Partnerships
- Build trusted relationships with sector partners and create product solutions that support Candid’s efforts to increase representation and visibility of key market segments, like small nonprofits or fiscally sponsored projects
- Run discovery with organizations and other contributors to understand what motivates them to share data and where the friction is, and feed those findings into a prioritized roadmap
- Translate sector insights and customer needs into prioritized requirements, user stories, and technical specifications
- Define, track, and orient decisions around key metrics including user acquisition, adoption, usage, satisfaction, impact, and attributable revenue
- Collaborate with Design, Engineering and Data team leads as equal partners in owning the full product lifecycle, from product discovery, solution ideation, to delivery and continuous optimization
- Work with other product managers to identify high-value ways to increase the utility and ubiquity of Candid profiles and contributed data in Candid search, Candid AI tools, APIs and data, and other partner integration channels
- Evangelize contributed data products and programs through demos, documentation, external and internal presentations, and cross-functional alignment
Skills
- 5-7 years in product management, ideally with profile, community, marketplace, or other contributor-driven products
- Track record of 0-to-1 launches and of growing and reinventing existing products
- Pragmatic, action-oriented, product-builder mindset, with experience in rapid experimentation and AI-assisted prototyping and an ability to partner with engineering on implementing AI-powered features
- Excellent communication and interpersonal skills, including in building external relationships, representing the organization publicly, and speaking with clarity across technical, business, and sector audiences
- Strong customer empathy and curiosity to drive a deep understanding of user needs
- Data- and outcome-driven approach to feature prioritization and product decisions
- Willingness to perform other duties and special projects as needed/requested
- Sensitivity and respect for racial, gender, sexual orientation, and cultural differences
- Commitment to Candid's values: driven, direct, accessible, curious, and inclusive
- Background in nonprofit/philanthropy sector preferred
Benefits
- Health insurance (medical, dental, vision)
- Retirement contribution with additional option for a match
- Paid life insurance and AD&D
- Paid leave time (PTO, compassionate leave, volunteer, holiday, parental)
- Short-term and long-term disability
- Pre-tax transit
- Flexible spending accounts
- Supplemental insurance
- Summer hours
- Public Service Loan Forgiveness (PSLF) program eligible employer
- Remote work arrangement
Company Overview
Company H1B Sponsorship