Note: The job is a remote job and is open to candidates in USA. BuildOps is a fast-growing technology startup focused on creating innovative software solutions for commercial contractors. The Senior Product Manager will drive the product vision and roadmap, engage with customers to understand their needs, and collaborate with various teams to deliver cutting-edge solutions in the commercial subcontracting industry.
Responsibilities
- Drive the product vision and roadmap for your domain, working closely with a team of engineers, designers, QA, and data engineers for execution
- Engage with customers of various types and sizes to understand their needs and validate solutions
- Challenge traditional approaches and conceptualize cutting edge solutions with AI and ML
- Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectives
- Communicate priorities and feature releases company wide for visibility. Work directly with early adopter customers for Beta Testing and feedback, and work closely with the Customer Success team for wider rollouts
- Own CSAT and feature adoption KPIs, as well as KPIs that measure efficiency gained for our customers
Skills
- 5+ years of product management experience, ideally B2B SaaS
- Strong technical skills - engineering, SQL, analytics
- Strong communication skills - collaborating with GTM and EPD teams; and directly with customers
- Strong customer research skill - working closely with customers to elicit their needs
- Strong product management skills - demonstrated ability to ship 0 to 1; and scale
- Familiarity with contractor workflows - incl. Project management and Maintenance agreements
- Strong understanding of agile development methodologies and experience working in an agile environment
- Mission driven individuals, who are motivated by complex challenges
- You have experience in and around the speciality contractor or construction world
- You have experience with products that manage equipment, equipment maintenance
- Knowledge of Accounting concepts and systems
- Familiarity with Salesforce, JIRA, Slack, Confluence
Benefits
- Annual bonus opportunity
- Generous equity grant, become an owner in our company!
- A comprehensive benefits package
- Flexible PTO and hybrid work schedules
- One-time work-from-home allowance
- Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
- Company events and team-building activities, both in-person and virtual
- Fast-paced, collaborative, and dynamic work environment
- Opportunities for growth and career advancement
- Chance to work with cutting-edge technology and innovative solutions
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
Company Overview