Note: The job is a remote job and is open to candidates in USA. Infobase develops platforms and content that help schools, libraries, and institutions build information literacy and support learning. The Senior Product Manager tackles ambiguous, high-priority product problems by defining strategy and roadmaps, conducting customer and market research, building investment cases, and leading cross-functional alignment through adoption and business impact.
Responsibilities
- Define product vision and strategy for each assigned problem, in partnership with the relevant Franchise Owner(s) and CPO, grounded in customer-centric design, market analysis, competitive dynamics, revenue analysis, and customer research
- Own and prioritize the roadmap for each assigned problem, making the tradeoffs needed to balance customer value, business priorities, and delivery capacity
- Build the business case for significant product investments, including tradeoffs and expected impact, and present recommendations to product and executive leadership
- Lead voice-of-customer practices for each assigned problem — direct research, usage data analysis, customer feedback loops, and piloting — to keep decisions grounded in evidence. Distinguish between buyers (librarians) and users (educators and students) in creating winning products that increase classroom presence
- Track competitive and market developments relevant to each assigned problem and translate them into roadmap implications
- Partner closely with Franchise Owners — who own content strategy and franchise identity — to align future product direction with content strategy on each assigned problem
- Partner with the Senior Director, Platform Strategy on the definition and requirements of new products and significant revisions to existing products on Infobase’s platform
- Establish feature trade-offs based on platform capabilities and strategy
- Partner with Technology leadership to sequence delivery, resolve tradeoffs, and keep the roadmap realistic against engineering capacity
- Influence cross-functional teams and stakeholders without formal authority, including in situations where priorities conflict
- Own the adoption and business-impact strategy for each assigned problem — coordinating go-to-market readiness with Marketing, Sales, and Customer Success and tracking results after launch
- Define and report on KPIs and business outcomes for each assigned problem on a regular cadence to product and executive stakeholders
- Share domain expertise and product practice with other Product Managers, informally coaching on prioritization, requirements quality, and stakeholder management
- Perform other duties as assigned
Skills
- • Product Strategy & Vision: demonstrated ability to build evidence-based product strategy and customer-centric design from scratch — market analysis, competitive dynamics, and voice-of-customer research — not just execute an existing roadmap
- • Cross-Functional Leadership: excellent stakeholder management and the ability to influence Franchise Owners, Technology, Platform, and other senior business partners without formal authority
- • Comfort with Ambiguity: ability to operate effectively as assignments shift between problems of varying scope and definition, without the structure of steady-state product ownership
- • Business Acumen: comfort building and presenting a business case, including revenue impact and investment tradeoffs, to product and executive leadership
- • Voice-of-Customer Instinct: strong ability to run and synthesize qualitative research alongside quantitative usage data to ground decisions in evidence and create customer-centric workflows that resonate with our user base
- • Communication: clear, persuasive written and verbal communication, including presenting roadmap, strategy, and outcomes to executive audiences
- • Bachelor's degree in business, computer science, education, or a related field, or equivalent practical experience
- • 7+ years of progressive product management experience, including ownership of a product roadmap or product line and demonstrated cross-functional leadership
- • Experience in education technology, library technology, or another market where content and technology products are closely intertwined. K–12 market experience preferred
- • Experience partnering with content, editorial, or curriculum teams — such as Franchise Owners — as a distinct discipline from product or engineering
- • Experience operating in a flexible, assignment-based role — moving between strategic problems rather than owning a single steady-state product area
- • Experience building and presenting business cases to executive leadership
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- A generous paid time off plan
Company Overview