Note: The job is a remote job and is open to candidates in USA. HCA Healthcare, through Parallon, provides healthcare revenue cycle management and related services. The Senior Product Analyst collaborates with Customer Service Operations, business owners, development teams, and operational leaders to define requirements, design functional solutions, support enterprise applications, and guide projects through implementation and testing.
Responsibilities
- Leads efforts for new development and new functionality for enterprise applications supported by HCA and CSO IT&S
- Serves as liaison between business owners and Development Solutions
- Defines project requirements by identifying milestones and phases
- Creates and maintains application support documentation, including disaster recovery, user provisioning, application functionality and architecture
- Manage and participate in functional, unit and user acceptance testing of business applications including the creation and maintenance of test cases
- Collaborate with operational teams and leaders
- 25% travel to service centers and/or other facilities for onsite work with project members
Skills
- Worked in a high volume, high stress environment
- Successful experiences in understanding end-user business perspectives and translating to create user models, use cases, user interface designs, and business process improvements
- Strong healthcare revenue cycle operational knowledge
- Strong collaboration, facilitation, data analysis and negotiation skills
- Ability to communicate clearly and concisely in a variety of media
- Bachelor's degree in information systems or healthcare-related field
- Five or more years of relevant experience as business analyst or product analyst on increasingly challenging projects for application development in revenue cycle
- Experience with interfaces from transaction-based systems
Benefits
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Company Overview
Company H1B Sponsorship