Note: The job is a remote job and is open to candidates in USA. Oracle is a leading company in AI and cloud solutions, seeking a highly experienced Senior Principal Technical Program Manager to lead complex customer engagements within their global Supply Chain Operations organization. The role involves orchestrating new customer engagements, translating requirements into supply chain strategies, and coordinating cross-functional teams to deliver exceptional outcomes.
Responsibilities
- Serve as the primary Supply Chain Operations lead for new customer engagements with unique technical, manufacturing, or operational requirements
- Partner with Business Development, Product Management, Engineering, and Operations teams to assess customer needs and define engagement strategies
- Evaluate customer requirements and determine operational readiness, manufacturing capabilities, and supply chain implications
- Lead customer-facing discussions related to manufacturing, fulfillment, logistics, compliance, quality, and operational scalability
- Drive end-to-end program execution from engagement qualification through operational launch and ongoing support
- Develop comprehensive program plans, milestones, risk assessments, and execution strategies
- Coordinate cross-functional technical teams to ensure alignment on deliverables, timelines, and customer commitments
- Establish governance structures, communication plans, and executive-level reporting mechanisms
- Assess where products will be manufactured and determine the most effective supply chain strategy to support customer requirements
- Evaluate manufacturing site capabilities, capacity, tooling, test requirements, quality systems, and fulfillment models
- Partner with factory operations, manufacturing engineering, procurement, logistics, quality, and planning teams to develop scalable solutions
- Identify gaps in operational readiness and drive mitigation plans
- Organize and lead virtual teams across engineering, manufacturing, planning, sourcing, logistics, quality, and business operations
- Facilitate decision-making among technical and business stakeholders while balancing customer commitments, operational constraints, and business objectives
- Influence senior leadership and drive alignment across organizations with competing priorities
- Identify program risks, supply chain constraints, and operational challenges early in the engagement lifecycle
- Develop mitigation strategies and contingency plans to ensure successful customer onboarding and product delivery
- Drive process improvements that enhance the organization's ability to support future customer engagements efficiently and predictably
- Capture lessons learned and institutionalize best practices across the supply chain organization
Skills
- Bachelor's degree in Engineering, Supply Chain Management, Operations, Business, or a related technical discipline
- 12+ years of experience in Technical Program Management, Supply Chain Operations, Manufacturing Operations, or related leadership roles
- Deep understanding of high-tech manufacturing environments, including product introduction, contract manufacturing, factory operations, quality systems, and supply chain execution
- Proven experience leading large-scale, cross-functional programs involving multiple technical and business stakeholders
- Strong understanding of global supply chain processes, manufacturing networks, procurement, logistics, planning, and fulfillment
- Demonstrated ability to bridge technical teams and business organizations to achieve strategic objectives
- Experience managing customer-facing programs and complex operational engagements
- Excellent executive communication, presentation, negotiation, and stakeholder management skills
- Advanced degree (MBA, MS Engineering, Supply Chain, or related field)
- Experience supporting enterprise or hyperscale customers with customized product or operational requirements
- Knowledge of New Product Introduction (NPI), product lifecycle management, and manufacturing transfer processes
- Experience working with contract manufacturers and global manufacturing networks
- Familiarity with ERP, PLM, and supply chain planning systems
- PMP, PgMP, or equivalent program management certification
Benefits
- Competitive benefits that support our people with flexible medical, life insurance, and retirement options.
- Volunteer programs.
- Flexible medical, life insurance, and retirement options.
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.
- Accrued Vacation is provided to all other employees eligible for vacation benefits.
- For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.
- Vacation accrual is prorated for employees working between 20 and 34 hours per week.
- Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire.
- Refreshes each calendar year.
- Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Company Overview