Note: The job is a remote job and is open to candidates in USA. Thomson Reuters provides trusted content and technology solutions for professionals and institutions worldwide. The Senior Platform Engineer will design, build, and operate backend and platform services powering CoCounsel’s AI agent platform, while contributing to cloud infrastructure, CI/CD, observability, architecture, incident response, and engineering mentorship.
Responsibilities
- Design and deliver backend and platform services that power AI agent workflows — request/event ingestion, agent orchestration, document and file handling — improving reliability and delivery speed for product teams building on the platform
- Contribute to the CI/CD and progressive-delivery infrastructure that lets both customer-facing product systems and internal developer tooling ship safely and continuously — including release-decoupling work that separates code deployment from customer-facing exposure
- Build and maintain the cloud infrastructure the platform runs on — provisioning, capacity, and environment configuration — using Infrastructure-as-Code practices
- Make sound architectural decisions for the services you own, with a focus on scalability, reliability, and maintainability within a microservices/event-driven system
- Collaborate with product, applied-AI, and infrastructure teams on cross-functional initiatives, contributing to design and helping de-risk complex, multi-system projects
- Uphold high engineering standards — code quality, automated testing, observability, CI/CD, and operational excellence — in your own work and in code review
- Build and maintain observability into our services — metrics, logging, and tracing — that gives the team visibility into system health and speeds up incident diagnosis
- Strengthen monitoring, incident response, and root-cause analysis for production systems running on managed cloud AI runtimes (e.g. AWS Bedrock AgentCore) and Kubernetes
- Participate in an on-call rotation to support our customer-facing systems and critical internal tooling — treating every incident as an opportunity to protect the customer experience
- Mentor junior and mid-level engineers, sharing knowledge and supporting their technical growth
Skills
- 4+ years of professional software engineering experience, including experience designing, building, and operating backend systems in production
- Strong proficiency in Python (FastAPI or similar) or another backend language, with experience in distributed systems, microservices, and cloud-native development
- Hands-on expertise with relational databases (PostgreSQL), caching/messaging systems (Redis), API design, and AWS, including container orchestration with Kubernetes (EKS)
- Experience with CI/CD pipeline engineering and progressive/safe delivery patterns (e.g. staged rollouts, traffic-shifted or environment-based release strategies)
- Infrastructure-as-Code practices for managing cloud infrastructure
- Hands-on experience with observability tooling (e.g. OpenTelemetry, Datadog) for building and operating production systems
- Strong system design, debugging, and performance optimization skills, with the ability to make thoughtful trade-offs between speed, quality, and long-term scalability
- Experience operating systems built on or integrating with LLM/Generative AI infrastructure (e.g. managed agent runtimes, LLM gateways, RAG or document-retrieval pipelines) is a strong plus
Benefits
- Flexible hybrid working environment for office-based roles
- Flexible work arrangements, including work from anywhere for up to 8 weeks per year
- Flex My Way supportive workplace policies for managing personal and professional responsibilities
- Continuous learning and skill development through Grow My Way programming
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
- Health, dental, vision, disability, and life insurance programs
- Competitive 401k plan with company match
- Competitive vacation, sick and safe paid time off
- Paid holidays, including two company mental health days off
- Parental leave
- Sabbatical leave
- Optional hospital, accident and sickness insurance paid 100% by the employee
- Optional life and AD&D insurance paid 100% by the employee
- Flexible Spending and Health Savings Accounts
- Fitness reimbursement
- Access to Employee Assistance Program
- Group Legal Identity Theft Protection benefit paid 100% by employee
- Access to 529 Plan
- Commuter benefits
- Adoption & Surrogacy Assistance
- Access to Employee Stock Purchase Plan
- Annual Bonus based on a combination of enterprise and individual performance
Company Overview
Company H1B Sponsorship