Note: The job is a remote job and is open to candidates in USA. Incedo Inc. is seeking a Senior Staff Platform Engineer who will serve as a Subject Matter Expert in infrastructure security management and services for core cloud services. This role involves architectural authority for troubleshooting and strategic resolution of complex service reliability issues, while also focusing on proactive platform hardening and collaboration with various teams to enhance DevOps processes.
Responsibilities
- Design, implement, and manage infrastructure as code (IaC) solutions using tools such as Crossplane, Terraform, and Helm Charts to provision and manage cloud resources -this is a must-have for the role
- Collaborate with product managers, developers, InfoSec, and other stakeholders to define platform requirements, scope, and priorities
- Collaborate with development, operations, and quality assurance teams to streamline the software delivery process and ensure high-quality releases
- Monitor, troubleshoot, and optimize the performance and cost of our DevOps tools and platforms to ensure reliability, availability, and scalability
- Design zero downtime maintenance strategies for fleets of kubernetes clusters and cloud resources
- Evaluate industry trends and recommend new tools, technologies, and best practices to improve our DevOps processes and workflows
- Mentor junior platform engineers providing guidance, mentorship, and support to foster their growth and development
- Act as a force multiplier to engineers and development teams by providing expert guidance on integrating with the internal platform, best practices, tools, and methodologies
- Collaborate with security teams to integrate security controls and best practices into our DevOps processes and infrastructure
- Document technical designs, procedures, and configurations to ensure knowledge sharing and maintain system integrity
- Contribute to a culture of innovation, collaboration, and continuous improvement within the TechOps team and across the organization
- Eliminate toil through the automation of existing processes with modern tooling including AI tools and agentic workflows
- Participate in 12 hour on-call rotation
Skills
- Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience
- 8 to 15 years of experience working as a Cloud Engineer, or similar role, with a strong background in software development and infrastructure operations
- Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools
- Proficiency with declarative management tools such as Terraform, Crossplane, or Cloud Formation
- Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform
- Experience in scripting and programming languages such as Go, Python or Bash
- Hands-on experience with CI/CD tools such as Jenkins or ArgoCD
- Exceptional troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues
- Exceptional communication and collaboration skills, with the ability to work effectively in a cross-functional team environment
- Proven track record of driving process improvements and implementing best practices in DevOps methodologies
- Experience with monitoring and logging tools such as Prometheus, Grafana, or OpenTelemetry
- Knowledge of security best practices and compliance requirements in cloud environments
- Experience with agile development methodologies and DevOps practices in a fast-paced, dynamic environment
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