Note: The job is a remote job and is open to candidates in USA. Ramp is building smart infrastructure for finance teams that automates payments, risk management, spend categorization, and financial close processes. The Senior Partner Consultant will build and scale Ramp’s systems integrator implementation program by enabling partners, defining delivery standards, ensuring implementation quality, and expanding the program across products, ERP ecosystems, and geographies.
Responsibilities
- Build and scale the SI operating model, including partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, quality standards, and performance management
- Own partner readiness and technical enablement across Ramp configuration, ERP integrations, data migration, testing, cutover, and customer change management - defining what partners can deliver independently, when Ramp co-delivery is required, and what remains out of scope
- Serve as the first-line technical strategist for SI partners: resolve standard implementation and integration questions, orchestrate specialist support for true exceptions, and convert recurring issues into scalable playbooks, training, or product feedback
- Establish the delivery-quality and performance system for the program, including implementation reviews, certification gates, QBRs, customer feedback loops, remediation plans, and reporting on time-to-live, activation, CSAT, rework, capacity, cost-to-serve, and partner-sourced or partner-influenced pipeline
- Design the commercial and capacity model in partnership with Channel and Finance, including fixed fees, milestone-based payouts, accelerators, partner capacity commitments, joint business planning, and the program economics required to scale sustainably
- Lead responsible program expansion across new products, ERP ecosystems, and geographies; set readiness gates for complex offerings such as Procurement, and influence Product, Product Operations, Product Marketing, and Accounting Integrations using structured field feedback
Skills
- Significant senior-level experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution
- Experience in a partner-ecosystem-dependent technology business, such as ERP, accounting, finance operations, procurement, or enterprise SaaS or at a systems integrator/consulting firm that implements those platforms
- Demonstrated ownership of implementation quality and customer outcomes, including scope control, partner certification, delivery QA, and escalation governance
- Technical fluency to lead credible conversations about integrations, configuration, data migration, ERP workflows, and implementation design; engineering depth is not required, but sound judgment on when to engage specialists is
- Commercial judgment to design partner packages, incentives, capacity commitments, payout structures, and guardrails that protect customer outcomes and program economics
- Ability to build 0-to-1 operating mechanisms and trusted senior relationships across a diverse partner ecosystem - from specialized regional SIs to global strategic consultancies - including the confidence to challenge partners and internal stakeholders when delivery readiness is insufficient
- Experience building or scaling a white-label, staff-augmentation, or outcome-based services model
- Experience with Card, Bill Pay, Procurement, AP automation, ERP integrations, multi-entity environments, or global finance operations
- Experience expanding an SI/channel program across North America and international markets
- Prior 0-to-1 partner-program or services-program experience
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- United States: One Medical annual membership
- United States: 401(k), including employer match on contributions made while employed by Ramp
- United States: Fertility HRA (up to $10,000 per year)
- United States: Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- United States: Pet insurance
- United States: In-office perks: lunch, snacks, drinks, and more
- United States: Relocation expense coverage to NYC or SF (if needed)
- Canada: Group medical, dental, and vision coverage through Sun Life
- Canada: Life, AD&D, and disability coverage
- Canada: Fertility drug coverage (up to $4,000 lifetime)
- Canada: Group Retirement Plan with employer match (RRSP + DPSP)
- Canada: Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Canada: Employee Assistance Program and virtual care through Lumino Health
- United Kingdom: Private medical insurance through Freedom Elite
- United Kingdom: Virtual GP and at-home care via eMed x Livi
- United Kingdom: Workplace pension through Penfold, with salary sacrifice option
- United Kingdom: Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Company Overview
Company H1B Sponsorship