Note: The job is a remote job and is open to candidates in USA. IBM is a global consulting and professional services company helping clients with business and technology transformation. The Senior Oracle Cloud Project Manager will lead public sector and K12 Oracle Cloud engagements, managing project teams, deliverables, budgets, timelines, quality, client relationships, and executive communications. The role also supports business development, sales pursuits, service strategy, and industry partnerships.
Responsibilities
- Improve customer success through customer-centric engagement and high customer satisfaction
- Establish public sector/k12 industry best practices and customer advocacy within IBM delivery
- Orchestrate delivery-led growth and partnership with public sector/k12 clients
- Create customer forums and groups to enhance IBM client experience and IBM industry presence
- Administer IBM engagement by expanding IBM Service Lines within our public sector clients
- Direct multiple project work teams, collaborating closely with project managers, account managers, and delivery leadership. Direct development and integration of project deliverables
- Set project objectives and priorities. Monitor project progress, performance, and staffing requirements
- Provide leadership and creativity in structuring large client engagements, typically with multi-year contracts, multiple sub-contractors, and numerous phases
- Successfully and profitably manage the delivery of a portfolio of public sector projects and services within planned timelines, budgets, margins, and quality specifications. Use appropriate methodologies (such as risk mitigation/management, change/control management and contract management)
- Write accurate and effective statements of work so that both the client and IBM staff understand the project expectations and roles
- Identify and pursue new business opportunities that result in profitable revenue growth within the existing client bases, and sells (i.e., qualifies, prices, negotiates) services within one's area of expertise
- Participate in Sales and Pre-sales activities for new Public Sector client pursuits, representing IBM’s delivery methodology, approach, and expertise within the prospect’s particular government vertical
- Establish strong client relationships to leverage public sector expertise to translate the client’s long-range requirements and objectives into a services strategy
- Establish strong partnerships with client’s senior management and executive levels, navigating through project progress, anticipating and communicating issues with resolution options, representing IBM on executive steering committees, and serving as an escalation point. Maintain long term client relationships after project completion
- Function as an expert in one or more solution areas; use expertise to determine how the particular solution fits into the client’s business and generates growth for IBM
- Establish and maintain relationships with public sector trade associations, regulatory organizations, and key government executives
Skills
- Bachelor's Degree
- · A minimum of 15 years of consulting experience or equivalent, with at IBM 6 years of managing projects/programs at other consulting firms supporting public sector clients
- · Prior experience with ERP and HCM SaaS applications preferably with Oracle Cloud
- · Prior experience performing the job of an architect or solutions specialist, business development manager (or consultative selling /closing experience), or project manager
- · A sustained record of developing new add-on, profitable business
- · Strong communication skills with experience developing relationships with a variety of clients at all levels. Strong presentation and listening skills
- · Collaborative team player who demonstrates willingness to support multiple aspects of the business with an ability to work in a IBM-paced environment with diverse groups
- · Attention to detail – a natural curiosity to dig deeper to understand problems and to relentlessly strive to find a solution
- · In-depth knowledge of public sector organizations, processes, challenges, common systems, and technologies
- · Active participation in professional associations, industry roundtables, etc
- **This job can be performed from anywhere in the US.**
- Travel required Up to 40% or 2 days a week (home on weekends- based on project requirements)
- Master's Degree
- • **Strong Oracle Applications Knowledge:**Experience in delivering Oracle Applications solutions, including understanding of project charter or contract requirements, is beneficial for this role. This includes knowledge of Oracle Enterprise Applications and similar environments
- • **Advanced PM Methodologies**: Experience with project management methodologies, including their application in guiding project planning, execution, and monitoring, is preferred. This expertise enables effective project delivery and meeting contractual obligations
Benefits
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs
- Paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform
- Industry-recognized certifications to achieve career goals
- Diverse and inclusive employee resource groups
- Giving and volunteer opportunities
- Discounts on retail products, services & experiences
- Hybrid work arrangement
Company Overview