Note: The job is a remote job and is open to candidates in USA. Metric DCX is partnering with a rapidly growing AI infrastructure company that is scaling a global portfolio of high-density data centers. The company is seeking a Senior Network Operations Engineer to own the operation, scaling, troubleshooting, and continuous improvement of mission-critical data center network infrastructure.
Responsibilities
- Own operational performance across large-scale data center network environments, including switches, routers, cabling, fibre and optics
- Lead site assessments, operational audits and technical readiness reviews ahead of new site activations
- Review network designs and platform decisions from an operational perspective, providing feedback to engineering and deployment teams
- Author, review and execute high-risk production changes, MOPs and network maintenance activities
- Lead troubleshooting and root cause analysis for significant network incidents and drive corrective actions through to closure
- Support the transition of new data center deployments into steady-state operations
- Work closely with OEMs, ODMs, deployment partners and service vendors to resolve technical and operational issues
- Develop operating procedures, runbooks, technical documentation and fleet-wide best practices
- Identify opportunities to automate repetitive network operations and improve operational consistency across sites
- Act as a senior technical resource and mentor across the wider network operations organization
Skills
- Extensive experience operating large-scale, mission-critical network infrastructure
- Strong data center, hyperscale, cloud or HPC networking background
- Deep knowledge of TCP/IP and routing protocols including BGP, OSPF, IS-IS and/or MPLS
- Strong understanding of physical network infrastructure including fibre, optics, transceivers, cabling and network hardware
- Experience leading major production changes, MOPs, incident response and root cause analysis
- Comfortable troubleshooting across Layer 1, Layer 2 and Layer 3
- Experience working with network hardware vendors, OEMs, ODMs or deployment partners
- Strong Linux skills and ideally experience with Python, Ansible or other network automation tools
- Comfortable travelling approximately 50–75%
- Experience within AI infrastructure, GPU clusters, HPC, InfiniBand or RoCE environments would be highly advantageous
Benefits
- Equity
Company Overview