Note: The job is a remote job and is open to candidates in USA. Palo Alto Networks is a cybersecurity company focused on protecting digital environments and helping customers respond to real-world cyber threats. The Senior MDR Analyst will investigate and respond to complex security incidents, manage escalations, lead tactical shift operations, and collaborate with internal teams to improve detection and response capabilities using the Cortex Platform.
Responsibilities
- Own the complete investigation and response lifecycle of security alerts across customer environments
- Analyze complex endpoint, network, identity, and cloud telemetry to identify and mitigate malicious activity
- Document and communicate critical findings and remediation actions to customers and internal teams
- Collaborate with MDR management to drive operational shift execution, technical enhancements, and workflow improvements
- Partner with Threat Intelligence and Security Research teams to improve detection and response capabilities
Skills
- 5+ years of SOC, Incident Response, MDR, or Managed Security Services experience
- Hands-on experience with EDR, SIEM, SOAR, and firewall technologies
- Strong understanding of cyber threats, attack techniques, and incident response processes
- Working knowledge of APT operations and the attack cycle, including propagation and lateral movement
- Understanding of organizational cyber protection, security tools, and leveraged remediation techniques
- Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and EDR tools
- Strong interpersonal skills with proven experience collaborating effectively with customers
- U.S. citizenship is required for this role based on business and customer needs
- Hands-on experience with Cortex XDR and/or Cortex XSOAR platforms
- Previous experience working shift-based or overnight security operations
- Active security certifications such as CySA+, CEH, or similar credentials
- Prior experience working in a dedicated SOC or Incident Response environment
Benefits
- This role is remote.
- The offered compensation may also include restricted stock units and a bonus.
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