Note: The job is a remote job and is open to candidates in USA. Raymond James is a financial services firm, and they are seeking a Senior Manager for Workday Reporting & Analytics. This role is responsible for leading the operational execution, governance, and quality assurance of Workday reporting, while managing a team to ensure accurate and scalable reporting solutions for HR leaders and business stakeholders.
Responsibilities
- Own the day-to-day operations of Workday reporting, including report intake, prioritization, assignment, quality review, administration, case management and ongoing maintenance
- Lead and manage a team of 2 to 3 individual contributors responsible for Workday reporting, analytics support, report administration and content governance
- Establish and maintain Workday report nomenclature, metadata standards, naming conventions, report descriptions, ownership documentation and lifecycle controls
- Govern and administer reporting content within the People Analytics Marketplace/Hub, ensuring content is accurate, current, well-organized and easy for stakeholders to understand
- Build, test, maintain and optimize advanced Workday reports, including Matrix Reports, Composite Reports, calculated fields, dashboards, discovery boards and scorecards
- Lead quality assurance activities for new and existing Workday reporting solutions, including validation, peer review, user acceptance support and production monitoring
- Develop and maintain documentation, data dictionaries, report inventories, user guidance and governance materials to support consistent reporting practices
- Partner with HR, HR Technology, HRIS, Payroll, Finance, Compensation, Talent, HR Business Partners and business stakeholders to understand reporting needs and translate requirements into scalable reporting solutions
- Elicit complex business requirements using interviews, document analysis, workshops and workflow analysis to define reporting needs, intended users and business outcomes
- Set and lead execution of the Workday reporting plan, including strategies and templates to present HR data in a meaningful, consistent and actionable way
- Ensure Workday reporting aligns with HR data governance, privacy, compliance and security expectations, including appropriate access, usage and handling of sensitive employee data
- Troubleshoot reporting, data and system issues, taking ownership through resolution and engaging cross-functional partners as needed
- Identify opportunities to optimize reporting processes, reduce duplication, improve report usability and strengthen trust in HR data
- Provide coaching, feedback and development support to team members, including prioritization guidance, performance management and capability building
- Communicate reporting insights, risks, operational updates and recommendations clearly to HR leaders and business stakeholders
- Support ongoing and ad hoc HR reporting requests in a high-volume, fast-paced environment while balancing operational needs, governance standards and stakeholder expectations
- Promote reporting best practices and provide informal training or coaching to stakeholders and team members on Workday reporting, data interpretation and reporting standards
Skills
- Advanced Workday reporting experience, including Workday Report Writer, Matrix Reports, Composite Reports, calculated fields, dashboards, discovery boards and scorecards
- Strong understanding of Workday HCM data structures, business objects, security considerations and reporting dependencies
- Experience with report governance, report lifecycle management, metadata management, naming standards and documentation
- Proficiency with Excel and data validation techniques
- Ability to review, validate and improve reports created by others for accuracy, usability and alignment to business purpose
- Strong understanding of HR data, workforce analytics, Workday reporting and HR business processes
- Ability to manage complexity, evaluate ambiguous information and define practical solutions
- Strong planning, organizing and prioritization skills with the ability to manage multiple priorities in a fast-paced environment
- Demonstrated ability to build effective teams, set clear expectations and hold team members accountable for delivery and quality
- Strong communication skills with the ability to translate complex reporting and data concepts into clear, practical business language
- Sound judgment and decision quality, including knowing when to resolve issues independently and when to escalate
- Strong attention to detail and commitment to data accuracy, consistency and governance
- Ability to optimize work processes and identify opportunities to improve efficiency, usability and stakeholder experience
- Demonstrated customer-service orientation and ability to build trusted relationships with HR and business stakeholders
- Ability to lead through change, support adoption of new reporting standards and reinforce consistent reporting practices across HR
- Bachelor's degree required, preferably in Business Administration, Computer and Information Science, Accounting, Human Resources, Analytics, Data Science or a related field
- Significant hands-on experience with Workday reporting required
- Experience with Workday Prism, data models or related analytics tools
- Experience with data visualization tools such as Tableau, Qlik, ThoughtSpot or similar platforms
- 10 to 15 years of general experience in data, analytics, reporting, HR systems, business intelligence or related disciplines
- 3 to 6 years of managerial experience
- Experience leading reporting governance, report operations, data quality or analytics administration within HR or a similarly complex function
Benefits
- Medical, dental, and vision
- Life insurance
- Critical illness insurance and accident insurance
- Disability benefits
- Retirement savings
- Paid time off (including vacation, holidays, and sick leave)
- Parental leave
- To view more details of the benefits offered, visit Myrjbenefits.com.
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