Note: The job is a remote job and is open to candidates in USA. Empower is a financial services company focused on helping customers achieve financial freedom. The Senior Manager Quality Engineering will lead quality assurance and testing teams, oversee automation, metrics, reporting, and defect reduction, and establish quality standards and processes across organizational software projects.
Responsibilities
- Lead and mentor a team of Quality Engineers and Business Systems Analysts on quality assurance best practices, including manual and automated testing
- Oversee the execution of quality assurance and testing, automation, metrics, reporting, and defect tracking and reduction across organizational projects
- Review test plans and oversee the bug-tracking lifecycle, metrics development and tracking, test automation, and performance testing
- Develop and coordinate test strategies, plans, and reporting for software projects and applications
- Help establish downstream quality assurance best practices across cross-functional teams
- Provide appropriate visibility into quality during development and before major product releases
- Improve standards, best practices, and processes related to test plan creation, test cases, and domestic and global quality assurance metrics
- Collaborate with development, project management, business, management, and other teams throughout the enterprise
- Manage an offshore quality assurance team
- Conduct performance reviews, approve vacation and PAL requests, manage performance issues, and exercise hiring and termination authority
- Train, coach, mentor, and direct the work of direct reports
- Perform other duties as assigned
Skills
- ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
- * Bachelor's degree in Computer Science or equivalent job experience
- * Six years of testing experience
- * Extensive experience with test strategy, planning, reporting, and coordination for software projects and applications
- * Ability to motivate, influence, and lead quality assurance teams toward high-quality product releases
- * Strong analytical and creative problem-solving skills
- * Proven ability to prioritize, organize, and deliver on commitments
- * Exceptional attention to detail
- * Proven ability to adopt new technologies with ease
- * Client or customer management experience
- * Strong problem-solving, issue-resolution, negotiation, and diplomacy skills
- * Ability to identify risks and recommend mitigations for project delays
- * Ability to collaborate effectively with cross-functional teams throughout the enterprise
- ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
- * Experience working with engineering teams in an Agile environment
- * A high-energy, driven leadership style
Benefits
- Flexible work environment
- Fluid career paths
- Internal mobility
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
- Remote work arrangement
- Other necessary computer equipment will be provided.
Company Overview