Note: The job is a remote job and is open to candidates in USA. ICON plc is a global healthcare intelligence and clinical research organisation focused on bringing new medicines and treatments to patients faster. The Senior Manager, Project Management - Imaging provides strategic and tactical direction for project management teams, overseeing project execution, resources, performance, compliance, customer satisfaction, and staff development. The role also manages escalations, process improvement, financial performance, strategic planning, and recruitment activities.
Responsibilities
- Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance
- Recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs
- Maintaining a positive, results-oriented work environment by building partnerships, modeling teamwork and communicating in an open, balanced and objective manner
- Providing strategic and tactical management to assigned team of Project Managers and Project Assistants
- Mentoring and managing assigned project management team through establishment of mutually agreed objectives and professional development plans, and by monitoring successful achievement and performance
- Build and maintain the performance and effectiveness of assigned project management team, including regular checks on team health and identification and resolution (including escalation to the appropriate level) of team performance issues
- Ensuring adequate training is provided to employees for all new and updated processes
- Assessing Training Curriculum and current staff understanding and identify training needs, for new employees and for continuous improvement/development of existing staff
- Managing project workload and resource forecasts for the group, as well as project assignments
- Identifying personnel resources for new and existing projects
- Developing operational metrics for assessment of project performance
- Serving as the escalation point for project managers in resolution of customer or cross-functional issues that cannot be resolved at the project manager level
- Ensuring the proper tools are provided to the team and that they are being used effectively; identify/obstacles and make corrective actions/recommendations as necessary
- Monitoring the efficiencies of current operational processes and identify and/or lead opportunities for improvement
- Providing senior management with team performance metrics as assigned
- Lead or participate in strategic planning and risk assessment, by managing the development and delivery of appropriate contingency activities in the context of the budget, time, resources and value targets and in accordance with SOPs. Communicating Best Practice/Lessons Learned Feedback
- Analyze department and project financial data, identify issues/trends and implement corrective action plans as necessary to ensure profitability
- Promoting a proactive, professional culture within the Project Management department and contributing to the group’s success
- Ensuring the team is compliant with standard procedures and other company policies
- Leading customer meetings and escalations when required
- Support staff recruitment, including interviews and supporting hiring process
- Other responsibilities as assigned by senior management
- Travel required up to 25% of the time
Skills
- • Minimum of a Bachelor's Degree in life sciences, project management, business administration, or a related field
- • Extensive experience in project management within the clinical research or pharmaceutical industries
- • Supervisory experience required
- • Strong leadership and organizational skills, with a proven ability to manage multiple projects and priorities effectively
- • Excellent analytical and problem-solving skills, with a focus on data-driven decision-making
- • Strong communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels
- • Travel required up to 25% of the time
- Advanced degree or relevant certifications (e.g., PMP) are preferred
Benefits
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Company Overview
Company H1B Sponsorship