Note: The job is a remote job and is open to candidates in USA. OppFi is a tech-enabled digital finance platform that works with banks to provide financial products and services for everyday Americans. The Senior Manager, Operations Strategy Enablement will identify, develop, and scale strategic capabilities across Operations, leading complex cross-functional initiatives and partnering with business and technology teams to improve efficiency, customer experience, and operational performance.
Responsibilities
- Develop and maintain an Operations Strategy enablement roadmap aligned with organizational priorities and business objectives
- Identify proven capabilities, technologies, and operating practices that can be adapted and scaled across multiple operational functions
- Lead strategic enablement initiatives from business-case development through implementation, adoption, and performance measurement
- Translate operational needs into clear business requirements and partner with Product and Technology to develop scalable solutions
- Establish governance, workplans, milestones, dependencies, success measures, and decision points for complex cross-functional initiatives
- Drive alignment and accountability across functional teams while proactively managing risks, constraints, and competing priorities
- Support the expansion of automation, artificial intelligence, and other emerging capabilities
- Develop repeatable playbooks and implementation approaches that accelerate the rollout of new capabilities
- Measure initiative performance and adoption, using data and stakeholder feedback to identify opportunities for continued optimization
- Provide concise recommendations, progress updates, and decision support to senior leadership
- Build strong partnerships to promote consistent execution and enterprise-wide thinking
Skills
- Bachelor's degree in business, operations, strategy, finance, technology, or a related field; equivalent relevant experience will also be considered
- 5+ years of experience in operations strategy, business transformation, operational excellence, product operations, program management, consulting, or a related discipline
- Demonstrated success leading complex, cross-functional initiatives from concept through implementation and measurable results
- Strong understanding of operational processes, technology-enabled transformation, and change management
- Ability to recognize connections across business functions and translate successful solutions into broader organizational capabilities
- Experience developing business cases, defining requirements, managing implementation plans, and measuring business impact
- Strong analytical and problem-solving skills, with the ability to turn data and ambiguity into clear recommendations and action plans
- Excellent written and verbal communication skills, including the ability to influence stakeholders and communicate effectively with senior leaders
- Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving environment
- Experience implementing automation, artificial intelligence, or customer-engagement technologies
- Experience in financial services, fintech, lending, servicing, or another highly regulated industry is preferred
Benefits
- Eligibility and potential for performance-based bonuses and equity grants dependent upon the role and job level.
- A flexible, remote environment
- 401(k) matching program
- Generous paid time off
- Medical, dental, and vision coverage
- Tuition reimbursement
- DoorDash DashPass
- Figo pet insurance
- Rocket Lawyer
- Access to LinkedIn Learning
- Fringe, a lifestyle benefits platform that allows employees to decide how to spend rewards from dozens of vendors like Uber, DoorDash, and UrbanSitter
Company Overview
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