Note: The job is a remote job and is open to candidates in USA. Aligned Data Centers operates data center infrastructure and is seeking a Senior Manager, Maintenance Program to lead its enterprise maintenance strategy across all data center markets. The role owns maintenance governance, vendor management, QA/QC, analytics, CMMS standards, new-site readiness, and cross-functional alignment while guiding Regional Maintenance Program Managers.
Responsibilities
- Own and maintain the companywide maintenance strategy, governance model, standards, and policies
- Develop, publish, and maintain standardized SOWs, PM templates, task lists, and frequencies across all sites
- Drive alignment with industry best practices, OEM guidance, and internal Runbook expectations
- Govern CMMS standards, naming conventions, documentation requirements, and national data quality expectations
- Oversee all national maintenance vendor contracts and lead rate card standardization efforts
- Manage vendor consolidation strategy to reduce OpEx, unify scope baselines, and eliminate variability between markets
- Lead contract negotiations, SOW validation, and national-level QBR/YBR processes
- Ensure vendor compliance with PM execution, documentation, QA/QC, and safety standards
- Establish national QA/QC expectations for PMs, corrective maintenance, and vendor deliverables
- Implement audit frameworks for completion quality, documentation integrity, and PM accuracy
- Coordinate with Regional MPMs to ensure consistent implementation of corrective actions and risk mitigation measures
- Own maintenance program analytics, including compliance dashboards, forecasting models, cost benchmarks, and performance trends
- Establish metrics and KPIs for PM completion, missed PMs, CM accuracy, vendor performance, QA/QC, and risk indicators
- Present maintenance performance insights to senior leadership
- Partner with Platform Delivery, Commissioning, and Engineering during construction phases to ensure maintenance readiness
- Define turnover requirements, initial PM buildouts, spare parts lists, and vendor onboarding sequencing
- Provide direct guidance and oversight to Regional Maintenance Program Managers
- Ensure regional execution aligns with national standards and enterprise reliability expectations
- Partner with Risk & Reliability, Site Operations, Engineering, and Training to align maintenance program performance with broader operational goals
Skills
- * 8–12 years of experience in mission-critical maintenance leadership (data center strongly preferred)
- * Strong background in MEP systems, facility maintenance programs, vendor governance, and QA/QC
- * Experience building standardized maintenance programs across multi-site portfolios
- * Skilled in CMMS administration, analytics, cost modeling, and trend analysis
- * Excellent communication, leadership, and program management skills
- * Strategic thinking & long-term planning
- * Vendor and contract negotiation
- * Maintenane governance & standardization
- * QA/QC rigor and risk mitigation
- * Analytical decision-making
- * Multi-site leadership and coaching
- * Operational excellence mindset
- * Frequently required to stand/walk/sit
- * Frequently required to bend/climb
- * Occasionally required to lift 25-50 lbs
- * Frequently required to utilize hand and finger dexterity
- * Occassionally work near moving mechanical parts
- * Bachelor's degree in Engineering, Facilities Management, Operations, or related field preferred
Benefits
- The role will be based hybrid out of one of our designated Aligned Data Centers locations.
- Medical, dental, and vision insurance
- HSA with employer contribution for eligible participants
- FSA's offered for health and dependent care to increase tax savings
- 401(k) plan with company match
- Paid Time Off and Holiday Pay
- Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
- Voluntary life, critical illness, legal, and additional disability coverage
- Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives
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