Note: The job is a remote job and is open to candidates in USA. RTX is an aerospace and defense company seeking a Manager of Cloud Infrastructure Services & Projects for its Enterprise Services team. The role leads cloud infrastructure personnel, oversees cloud projects and operations, manages compliance programs, and aligns cloud initiatives with enterprise strategies and security standards.
Responsibilities
- Lead, coach, and develop a team of Cloud System Administrators, fostering continuous learning, accountability, and engagement
- Set priorities, balance workloads, and ensure timely delivery of operational and project-based work
- Conduct regular 1:1s, performance evaluations, and career development planning
- Promote a collaborative, inclusive, and high-performing team culture across geographically dispersed team members
- Oversee planning, execution, and delivery of cloud system projects, migrations, deployments, vulnerability management, and improvements
- Coordinate cross-functional project activities to ensure alignment with business goals and minimize disruptions
- Serve as the primary owner for Clara, ATO, GTA, and other compliance-driven programs, gathering required input to ensure accurate and timely submissions
- Maintain accurate and transparent project documentation, workflows, and cost reporting
- Work closely with the other managers in the Shared Services to support road mapping and long-term strategic planning for the Application & Technical Shared Services organization, ensuring cloud initiatives align with shared services objectives and enterprise goals
- Partner with the Cloud Systems Lead to direct daily cloud operations, troubleshooting, and service continuity
- Ensure adherence to organizational policies, cloud security standards, and compliance frameworks
- Act as a key liaison between stakeholders, technical teams, and leadership to maintain strategic alignment, escalating issues as necessary
- Support 24x7 operational environments, including occasional after-hours work as needed
Skills
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
- Bachelor's degree in MIS, Computer Science, Technology, Engineering, Mathematics (STEM), or a related field with 10 years of experience; OR 14 years of relevant experience in lieu of a degree
- Proven experience managing technical teams and projects in fast-paced, production environments with prior leadership experience in enterprise cloud, infrastructure, or systems operations environments
- Proven experience using ticketing, change management, or service management systems (e.g., ServiceNow)
- Strong documentation capabilities, including maintaining system records and workflows with the ability to analyze complex issues, coordinate resolution, and communicate status clearly
- Experience collaborating across remote teams, vendors, and business stakeholders and the ability to translate business requirements into effective technological or operational solutions
- Strong understanding of Azure cloud platforms
- AWS a plus
- Knowledge of Agile methodologies and modern project management practices
- Microsoft Azure or AWS certification(s)
- Experience leveraging AI tools in everyday work, including AI-based code assistants or AI-driven troubleshooting solutions, to improve efficiency and accelerate problem resolution
Benefits
- Healthcare benefits
- Wellness benefits
- Retirement benefits
- Work/life benefits
- Career development programs
- Recognition programs
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Employee assistance program
- Employee Scholar Program
- Paid time off
- Holidays
- Remote work
Company Overview