Note: The job is a remote job and is open to candidates in USA. Jazz Pharmaceuticals is a global biopharma company dedicated to developing life-changing medicines. The Senior Manager, Commercial Performance Optimization Technical Lead, provides technical leadership for the Performance Optimization Global Capability team, focusing on delivering analytics capabilities that measure campaign performance and optimize marketing investments.
Responsibilities
- Partner closely with the Performance Optimization Global Capability Owner to design solutions that solve business problems, providing technical insight on what technology can and cannot do, effort levels, and tradeoffs
- Collaborate with the Advanced Analytics & Optimization Technical Suite Lead and Data Architect to translate technology roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks
- Convert complex business requirements into clear technical specifications and executable technical work tasks
- Lead the technical team and drive work plans, building, configuration, and integration of software aligned to business needs and technology standards, including:
- Marketing Mix Modeling (MMM) Solutions, in-house advanced analytics models that quantify channel contribution, incremental impact, and optimize marketing investment allocation
- Global Reporting & Dashboard capabilities, standardized dashboards and reporting solutions that provide consistent, decision-ready performance insights across brands and channels
- Global KPI Frameworks, governed measurement structures that ensure consistent performance tracking and metric definitions across the organization
- Translate technical requirements into well‑defined work for the development team, lead agile ceremonies, and ensure disciplined execution of the roadmap, taking ownership of complex technical challenges end to end
- Guide development teams in building scalable and compliant global analytics and reporting solutions supporting performance measurement and investment decision-making
- Ensure consistent implementation of global KPI frameworks, standardized data models, and governed reporting structures across dashboards and analytics solutions
- Support integration of analytics and reporting platforms with upstream data sources (e.g., marketing, customer, and engagement data) and downstream consumption and activation systems
- Enable seamless access to insights through standardized, self-service dashboards and global analytics tools
- Drive development of automated reporting pipelines and reusable analytics assets to reduce manual reporting and scale insights delivery while ensuring data governance, metric consistency, and quality control across dashboards, reporting solutions, and analytics outputs
- Partner with business, IT security, and vendor teams to ensure the Performance Optimization team‘s technical solutions adhere to organizational standards, security policies, and regulatory requirements
- Organize and direct vendor partners to execute technical work, ensuring alignment with team priorities, delivery timelines, and global standards
- Partner with the Technical Suite Lead, Advanced Analytics & Optimization to escalate and resolve complex technical challenges that span across teams or suites
- Mentor and guide software engineers and developers, elevating the team's overall technical capability
- Lead cross-team problem solving and resolution of technical challenges within the Global Capability team
Skills
- Bachelor's degree in computer science, engineering, information systems, or related technical field
- 7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in delivering performance optimization, promotional analytics, or marketing effectiveness solutions in pharma or life sciences, including hands-on ownership of MMM or comparable optimization frameworks
- 2+ years of experience as a Tech Lead, Technical Program Manager, Engineering Manager, or other roles involving managing a team of developers. Experience as a Tech Lead, or similar role involving hands-on technical leadership of a development team, with experience leading teams working on enterprise analytics platforms, reporting solutions, and cloud data environments
- 2+ years of experience designing and delivering enterprise-scale digital platforms such as marketing mix modeling (MMM) solutions, experimentation and optimization approaches, and KPI-driven analytics systems, including hands-on experience using analytics tools and technologies
- Experience working within complex, matrixed organizations with multiple technology and capability teams
- Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions
- Experience designing, testing, deploying, operating, and enhancing scalable, secure, and compliant technology solutions for large scale organizational use
- Experience designing, operating, and evolving Marketing Mix Models, including model refresh cycles, assumptions governance, and alignment with Commercial decision‑making timelines
- Experience building and maintaining robust data pipelines supporting promotional measurement, performance analytics and MMM - including feature engineering, historical backfills, and alignment of definitions across channels / data sources
- Strong understanding of incrementality, attribution, and scenario modeling trade-offs, and how these are translated into decision-ready outputs for brand and portfolio leaders. Ability to design analytics solutions that support decision workflows, including scenario modeling, prioritization trade-offs, and investment optimization, not just retrospective performance reporting
- Understanding of enterprise software architecture, cloud platforms, and modern engineering frameworks. Knowledge of system integration patterns, APIs, and data architecture across enterprise analytics and reporting platforms
- Ability to partner with Business teams to translate executive and Commercial requirements into scalable, well-governed reporting and analytics solutions with roadmaps and prioritization. Provide technical leadership on standardization, KPI implementation, and architectural trade-offs to ensure technology assets remain consistent, performant, and extensible across brands and regions
- Experience leading mixed teams of internal developers and vendors, including technical direction, code and dashboard reviews, estimation, and delivery accountability. Proven ability to collaborate with data scientists and machine learning engineers, along with UX researchers and UI designers, with user-centric mindset applied to technical development
- Experience working within Agile product development teams and product operating models
- Experience in pharmaceutical or healthcare industries preferred
- Experience partnering with enterprise platform teams or Global Capability teams supporting digital and operational capabilities
- Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics
Benefits
- Eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan
- Discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan
- Medical, dental and vision insurance
- 401k retirement savings plan
- Flexible paid vacation
Company Overview