Note: The job is a remote job and is open to candidates in USA. PLTFRM is hiring a Sales Assistant to support sales teams and regional sales managers in a national natural products brokerage and service environment. The role manages promotions, new vendor and item setups, system and database upkeep, sales reports, customer requests, and timely communication with manufacturer and retail customers.
Responsibilities
- Sales Support –as a Sales Assistant, you’d be responsible for assisting with routine and daily tasks as defined by the Director of Sales Administration. Completing and submitting monthly retail promotions and new vendor/item setups (either via template or online portal), upkeep of data in our systems, building and maintaining TEAMS tools, updating internal databases, running sales reports, providing promotion confirmations and various tracker projects can be expected
- Customer Support – manage requests from our manufacturer customers as well as our retail customers. As a secondary contact to the sales team, your role is to build relationships with our customers by being responsive, professional, and well-versed in the account and brands you support
- Attention to Detail– the ability to complete all forms and submissions with accuracy is critical. Be able to find discrepancies in item/promotion data, research those issues, and follow through to resolution
- Communication is key –you are expected to have value-added, solution-oriented, positive and timely communication (both internally and externally). This position is highly driven by deadlines, so being able to meet all deadlines and communicating along the way, is essential. Sales Assistants are responsible for managing and prioritizing all incoming action requests. Quick turnaround times can often be expected
Skills
- Well organized, detail oriented, self-starter with strong administrative, customer service, and follow-up skills
- Ability to manage time, prioritize and follow through with deadlines
- Dependable, diplomatic person, able to problem-solve successfully with a wide variety of people and issues
- Proficient in Microsoft Word, Excel, PowerPoint, OneNote, and Outlook
- Flexibility to successfully multi-task in a fast-paced environment with a positive attitude
- 2-5 years administrative experience preferred
Benefits
- Works Remotely
Company Overview