Note: The job is a remote job and is open to candidates in USA. Humana is a healthcare and insurance company serving individuals, families, and communities through insurance and healthcare services. The Senior Learning Design Professional develops instructional and performance solutions, collaborates with subject matter experts, evaluates learning needs, and measures training effectiveness.
Responsibilities
- The Senior Learning Design Professional applies instructional design, cognitive psychology, and adult learning theory to develop solutions for knowledge or performance gaps
- You will analyze and organizing content, designing learning solutions, and creating storyboards, scripts, performance support materials, mobile learning, and manuals
- You will collaborate with subject matter experts to assess learning needs and provide input for course content
- The Senior Learning Design Professional writes learning goals, coordinates performance assessments to measure training effectiveness, and ensures course materials are current and aligned with training needs
- Track and analyze training program effectiveness through learner satisfaction, proficiency testing, and job performance improvement
- Provide instruction and guidance to facilitators
- Utilize social media and collaborative tools to facilitate learning
- Shaping, and developing training curriculum, materials, and job aids to meet specific training needs
- Conduct needs analyses with clients to determine the necessity and relevance of learning solutions
- Influence departmental strategy and make decisions on technical approaches for project components
- Exercise considerable latitude in determining goals and approaches to assignments, performing work independently
- Measure the effectiveness of learning solutions and align them with performance outcomes
Skills
- Bachelor's degree from an accredited institution
- At least 3 years of experience learning design, focused on adult learners
- Minimum 2 years in a consumer-facing position, demonstrating customer orientation
- Proficiency with Articulate 360, including Storyline and Rise
- Demonstrated experience with eLearning strategies and adult learning theories
- Experience with contributing to continuous improvement of member and customer experiences
- Knowledge of PowerPoint, Excel, Word, Outlook, Teams or equivalent tools
- At least 3 years of experience in Medicaid, Medicare, provider products, contact center, or healthcare or insurance environments
- Minimum of 4 years of experience designing curriculum content, eLearning programs, and virtual learning solutions
- Demonstrated project management experience; PMP certification
- Master's degree in Learning and Performance, Education, Communications, Performance Consulting, Industrial/Organizational Development, Human Resources, or related field
- Proficiency in designing virtual instructor-led training
- Experience managing courses within a Learning Management System (LMS)
- Measure the effectiveness of learning solutions and align them with performance outcomes
- Ideal applicant will be located near Louisville, KY as there may be some in office project work/meetings
- Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required
Benefits
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance
Company Overview
Company H1B Sponsorship