Note: The job is a remote job and is open to candidates in USA. Flexe is a technology and logistics company providing flexible, technology-powered warehousing infrastructure and supply chain solutions to enterprise customers. The Senior Key Account Manager manages relationships with key customers, develops business plans focused on profitability, growth, and retention, and oversees customer operations, pricing, forecasting, and cross-functional collaboration.
Responsibilities
- Develop solid relationships between enterprise-level clients and Flexe
- Resolve client issues and develop corrective action plans with limited guidance
- Gain understanding of the client's supply chain and anticipate future needs
- Work collaboratively with internal teams to communicate client needs and create solutions
- Negotiating contracts and pricing with clients
- Establish budgets with clients and be responsible for achieving budgeted goals
- Organize & lead business reviews with a client to: review service, develop joint initiatives, and create new growth opportunities
- Planning and presenting reports on account progress, program goals, and key initiatives to share with team members and client stakeholders
- Analyzing client data to identify trends and develop proactive solutions for clients
- Mentor and support less experienced peers
Skills
- Bachelor's Degree or equivalent experience required
- Minimum of 5 years experience in account management, business development, or sales in a supply chain/logistics industry
- Working understanding of various technology solutions used in enterprise supply chains, including but limited to ERP, OMS, WMS, TMS, and/or YMS technology
- Able to multitask, prioritize, and manage time efficiently
- Goal-oriented, organized team player
- Excellent written, oral, and presentation communication skills
- Keyboarding skills and computer literacy with spreadsheets, word processing, presentations and other related programs
Benefits
- All employees receive company equity as part of their compensation package.
- This role is eligible for a commission. The target commission for the role is $50,000 based on achievement against specific metrics.
- Medical, dental, and vision insurance
- 401k with employer match
- Flexible Time Off Policy, with 10 company paid holidays
- 2 days of volunteer time off
- 12–15 weeks of paid parental leave, with eligibility based on tenure and in alignment with FMLA guidelines
- Fully remote, in-office, or hybrid work environment
- Monthly home internet stipend
- Employee support groups, social groups, and mentorship program
- Employee-driven programs for volunteering
Company Overview