Note: The job is a remote job and is open to candidates in USA. Rexel USA is one of the largest distributors of electrical products and related supplies in the United States. They are seeking a Senior Inside Sales Representative who will be responsible for proactive sales and marketing efforts, establishing customer relationships, processing orders, and driving sales growth.
Responsibilities
- Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
- Assist outside sales personnel by processing priority transactions
- Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
- Prospect for new accounts within a specified geographical territory
- Manage a defined customer base and establish and maintain customer relationships. May be responsible for managing a larger number of customers more complex customers
- Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolves customer issues promptly using root-cause analysis
- Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
- Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
- Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
- Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
- Other duties as assigned
Skills
- 4+ years of customer service, sales, & experience in electrical distribution industry
- High School or GED - Required
- Ability to handle complex issues and problems
- Comprehensive product and application knowledge essential
- Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
- Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
- Ability to prioritize and manage multiple tasks and deadlines
- Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
- Highly self-motivated
- Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
- Ability to work overtime as needed
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities – We like to promote from within
Company Overview