Note: The job is a remote job and is open to candidates in USA. AssistIQ is dedicated to creating a more efficient and transparent healthcare supply chain through AI-driven software solutions. As a Senior Implementation Project Manager, you will manage customer implementation projects from start to finish, ensuring successful delivery and adoption of the software solution.
Responsibilities
- Manage end-to-end projects for the implementation of our software solution, ensuring on time and on budget delivery to customers
- Create and execute project plans, including defining project scope, objectives, dependencies, deliverables, risks and timelines
- Track, classify, manage, escalate and mitigate project issues and risks proactively
- Lead & facilitate collaboration and communication between cross-functional internal teams, including Product, Engineering, Implementation and Customer Success to ensure alignment and monitor project progress
- Collaborate with external customer project teams to ensure project schedules, issues and risks are communicated, tracked and escalated as needed
- Provide project status updates & scope changes at internal and external operating and executive levels
- Update & share comprehensive documentation throughout the project
- Manage project budgets and coordinate resources, ensuring efficient utilization and allocation
- Ensure that deliverables meet quality standards and customer expectations and measure project success against predefined KPIs and objectives
- Conduct project closing with clear handoff to steady state teams, conduct lessons learned sessions and ensure all artifacts are complete
- Continuously improve project management processes and best practices
Skills
- Experience managing complex software implementation projects, specifically with multiple stakeholders and heavy IT involvement in an enterprise environment
- Experience preparing and presenting project updates to both project teams and executive stakeholders
- Proficiency with project management frameworks and project management tools in a software environment
- Proficiency in managing a project repository including artifacts, risk registries, etc
- Demonstrated leadership and problem-solving skills
- Demonstrated time management and adaptability while handling multiple projects
- Excellent oral and written communication skills
- PMP certification is an asset but not required
- Experience in healthcare or healthcare technology is an asset but not required
Benefits
- Comprehensive health coverage.
- Flexible, hybrid work environment.
Company Overview