Note: The job is a remote job and is open to candidates in USA. BriteCore is a dynamic, forward-thinking company on a mission to empower Property & Casualty (P&C) insurers with modern cloud-native technology. As a Senior Implementation Analyst, you will lead the delivery of our advanced platform to customers, tackling complex technical challenges and driving impactful change in the insurance industry.
Responsibilities
- Play a critical role as the functional partner in implementing BriteCore’s platform, working directly with customers to elicit requirements and drive on-time delivery
- Build trusted relationships with customer, and manage customer expectations to deliver project against the defined scope in the SOW
- Partner with product and engineering teams to map customer requirements against product strategy, with the primary objective of staying close to the OOTB solution
- Work directly with our customers to gather their underwriting guidelines and configure tailored insurance solutions on BriteCore’s platform
- Analyze customer data to identify risks and resolve challenges early, ensuring seamless execution and long-term success
- Train customers to unlock the full potential of the platform and empower their teams to excel
- Communicate proactively and transparently, mitigating challenges and consistently exceeding expectations
- Leverage AI throughout the implementation process to optimize workflows, automate complex tasks and improve customer outcomes
- Up to 20% of domestic overnight travel is required for this role
Skills
- Bachelor's Degree in Computer Science, Business or related field
- 6+ years of experience leading complex SaaS implementation projects
- 3+ years experience working on large scale technical implementation projects at a major consulting firm
- 2+ years of experience working in the P&C space, including working knowledge of insurance products across personal, commercial and / or specialty lines
- 2+ years of experience working at a scaling startup
- 2+ years of professional experience coding in SQL
- 1+ year of professional experience coding in Python
- Excellent verbal and written communication skills
- 1+ year of professional experience coding in Python
Benefits
- Medical
- Dental
- Vision
- 401K (with company match)
- Disability coverage
- Unlimited PTO
- Fully paid parental leave
Company Overview