Note: The job is a remote job and is open to candidates in USA. Confidential Global Company is an East Coast Financial Tech company transforming cross-border payments. They are seeking a Senior Human Resources Manager to support and optimize their global workforce, manage day-to-day HR operations, and ensure a positive employee experience throughout the employee lifecycle.
Responsibilities
- Serve as the primary HR point of contact for employees and managers across multiple countries
- Manage the employee lifecycle from onboarding through offboarding, including promotions, leave management, and employee changes
- Maintain accurate employee records, HR systems, and documentation
- Ensure HR processes and practices are consistently applied across regions
- Identify opportunities to improve operational efficiency, employee experience, and HR workflows
- Partner with internal stakeholders to address People-related needs and priorities
- Provide guidance and support to managers on employee-related matters, performance concerns and HR best practices
- Support employee relations matters with professionalism, confidentiality, and sound judgment
- Coach managers through effective feedback, performance conversations, and employee development discussions
- Help ensure consistent application of company policies and practices
- Serve as a trusted resource for employees navigating workplace questions and concerns
- Partner with hiring managers to support recruiting needs and hiring priorities
- Manage full-cycle recruiting processes, including job postings, candidate sourcing, interviews, offer coordination, and onboarding
- Ensure a positive candidate experience throughout the hiring process
- Maintain recruiting workflows, documentation, and reporting
- Support workforce planning and hiring initiatives as needed
- Coordinate performance review cycles and related HR processes
- Support managers in setting goals, providing feedback, and addressing performance expectations
- Maintain performance management systems and documentation
- Support employee growth initiatives and career development efforts
- Identify opportunities to strengthen employee engagement and retention
- Support compensation processes including benchmarking, salary reviews, and employee changes
- Maintain compensation data and support internal equity initiatives
- Partner with Finance and external providers on payroll and employment administration
- Support global employee and contractor compensation processes
- Assist with maintaining accurate compensation records
- Coordinate HR operations across multiple countries, employment types, and regulatory environments
- Partner with external legal, payroll, and compliance providers as needed
- Support employment documentation, contracts, and compliance requirements
- Maintain awareness of employment practices and requirements across relevant jurisdictions
- Ensure HR documentation and processes remain accurate and audit-ready
- Support employee engagement initiatives and company culture programs
- Coordinate global employee communications, events, and engagement activities
- Help foster connection and collaboration within a remote-first workforce
- Gather employee feedback and recommend improvements to the employee experience
Skills
- 7+ years of progressive HR / People Operations experience
- Experience supporting global and/or distributed teams
- Experience managing HR operations in a startup, technology, or fast-moving environment
- Strong understanding of employee lifecycle management
- Experience supporting employee relations and coaching managers
- Experience managing multiple priorities and stakeholders independently
- Strong organizational skills with excellent attention to detail
- Exceptional written and verbal communication skills
- Ability to maintain confidentiality and exercise sound judgment
- Experience supporting employees and contractors across multiple countries
- Experience in fintech, technology, SaaS, crypto/Web3, or financial services
- Experience with HRIS, ATS, payroll, and performance management systems (Rippling preferred)
- Experience partnering with executives and cross-functional leaders
- Experience working in a remote-first organization
- Experience maintaining HR processes during periods of organizational change
Benefits
- Unlimited PTO
- Stock Options
- Remote Work Environment
- Company off-sites
Company Overview