Note: The job is a remote job and is open to candidates in USA. UnitedHealthcare is simplifying the health care experience and improving access to quality care. The Senior Healthcare Program Manager leads complex, cross-enterprise programs involving provider data, network enablement, operational modernization, and workflow improvements, overseeing strategy, governance, execution, executive decision support, and measurable business outcomes.
Responsibilities
- Own program vision, objectives, and success metrics, ensure alignment to enterprise strategy and portfolio priorities
- Develop, own, and maintain the business program, including value articulation, benefit tracking, and executive level materials. Track and report realized benefits against approved business cases
- Define and manage end to end program roadmap, spanning multiple initiatives, teams, and releases
- Own scope, sequencing, and prioritization decisions, balancing business value, risk, capacity, and dependencies; approve new initiatives and scope changes and communicate stakeholder impacts
- Secure and manage program funding, including annual planning, bridge funding, and in flight adjustments
- Establish and lead the program operating model, including governance, escalation paths, and change control
- Provide transparent, executive ready reporting on progress, risks, tradeoffs, and outcomes
- Manage cross team dependencies and critical path, resolving conflicts and resourcing constraints
- Escalate and resolve complex risks and issues, engage senior leadership as needed
- Ensure solutions are delivered end to end across systems and workflows, not as isolated components
- Partner with operations and business teams to ensure operational readiness, adoption, and sustainment
- Ensure delivery translates into measurable improvements (e.g., cost, time, quality, compliance, experience)
- Lead programs that improve provider data quality, usability, and availability across UHN systems and analytics platforms
- Coordinate cross functional delivery for initiatives impacting provider contracting, fee schedules, network operations, provider experience, and reimbursement related workflows
- Partner with UHN product, technology, and data leaders to drive shared ownership, clear accountability, and aligned roadmaps
- Remain accountable until outcomes are achieved-not just until solutions go live
- Facilitate steering committees and executive forums to drive alignment, resolve issues, and support decision making
- Serve as a trusted advisor to UHN leaders, providing clear, data backed insights and recommendations
- Mentor and influence program managers, strengthening program management discipline and maturity across the organization
Skills
- • 10+ years of experience in program or portfolio management within large, matrixed enterprises
- • Proven success leading enterprise scale, cross functional programs with senior level visibility and impact
- • Solid executive presence with the ability to influence without authority
- • Demonstrated ability to manage ambiguity, competing priorities, and complex dependencies
- • Advanced skills in program planning, risk management, stakeholder engagement, and benefits tracking
- • Experience supporting provider networks, healthcare operations, data platforms, or product adjacent programs
- • Familiarity with operating model change, automation, and data driven or AI enabled initiatives
Benefits
- You'll enjoy the flexibility to work remotely • from anywhere within the U.S. as you take on some tough challenges.
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
- Development for other roles you may be interested in
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