Note: The job is a remote job and is open to candidates in USA. onX is seeking a Senior Hardware Field Test Engineer to lead field testing for a connected product designed to complement the onX Hunt app. The role develops testing processes, evaluates product performance and defects, and works across engineering, support, and manufacturing to improve quality and support launch readiness.
Responsibilities
- Independently lead the end-to-end field-testing program, including test planning, execution, unit allocation, and coordination across internal testers and ambassadors
- Develop and manage field-testing processes that provide clear visibility into product performance, emerging issues, and risks to launch readiness
- Establish and manage defect triage and tracking practices, evaluating issues based on severity, customer impact, and potential launch risk
- Analyze field-testing results, customer support data, and defect trends to identify patterns, investigate issues, and recommend corrective actions
- Partner closely with hardware engineering, software teams, and manufacturing partners to investigate defects, align on priorities, and drive issues toward resolution
- Coordinate environmental, durability, and real-world performance testing to evaluate product reliability across expected use conditions
- Develop field-testing quality criteria and provide data-informed assessments and recommendations to support launch-readiness decisions
- Proactively identify testing gaps, technical risks, and cross-functional dependencies, navigating challenges independently and escalating significant trade-offs when appropriate
- Continuously improve testing workflows, feedback loops, and reporting practices to strengthen efficiency, visibility, and accountability
- Demonstrate onX's Company Values by building trust across teams, fostering shared accountability, and proactively addressing challenges
- Look for opportunities to embed AI as a repeatable co-pilot in daily workflows, integrating experimentation into real work and refining its use with sound judgment and validation
Skills
- Bachelor's degree in Engineering, Quality Assurance, or a related field, or equivalent practical experience
- 7+ years of experience testing integrated hardware and software products
- Demonstrated ability to independently lead complex hardware testing programs, establish effective processes, and deliver results in evolving or ambiguous environments
- Strong experience investigating, prioritizing, and managing defects, with the ability to anticipate technical risks, evaluate trade-offs, and recommend effective solutions
- Experience partnering across engineering, manufacturing, and other teams to align priorities, navigate challenges, and drive technical issues toward resolution
- Strong analytical and problem-solving skills, including the ability to synthesize field data, identify patterns, evaluate risks, and make sound decisions with incomplete information
- Ability to proactively identify opportunities to improve testing practices, manage competing priorities, and strengthen product quality
- Clear written and verbal communication skills, with the ability to explain technical findings, quality risks, and recommendations to diverse stakeholders
- Ability to thoughtfully explore and apply AI tools to improve field-testing workflows, support problem-solving, and enhance day-to-day effectiveness while exercising sound judgment and validating outputs
- A shared passion for and ability to demonstrate onX's Company Values
- Permanent US work authorization is a condition of employment with onX
- Preferably in consumer electronics or connected devices
- Experience testing outdoor or rugged consumer hardware
- Experience working directly with manufacturing partners to investigate and resolve product quality issues
- Experience with hands-on field testing and developing quality gates to inform product launch readiness
- Knowledge of cellular networking and connectivity failure testing
- Experience with firmware integration testing
- Experience with test automation for integrated hardware and software products
Benefits
- Relocation assistance is available for qualified candidates.
- Full-time onX employees are eligible for a grant of common share options with a vesting schedule.
- Full-time onX employees are eligible for an annual bonus of 10% based on company performance.
- Comprehensive health benefits, including a no-monthly-cost medical plan.
- Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents.
- 401k matching at 100% for the first 3% you save and 50% from 3-5%.
- Company-wide outdoor adventures and amazing outdoor industry perks.
- Annual “Get Out, Get Active” funds to fuel your active lifestyle.
- Flexible time away package that includes PTO, STO, VTO, and paid holidays.
Company Overview