Note: The job is a remote job and is open to candidates in USA. Marriott International is the world’s largest hotel company, with a commitment to enhancing the digital experience for millions of guests. They are seeking a Senior GraphQL DevOps Engineer to support and evolve their enterprise GraphQL platform, focusing on deployment automation, environment management, and operational reliability across cloud-native environments.
Responsibilities
- Trains and/or mentors other team members, and peers as appropriate
- Ability to work liaising with multiple teams to steer projects from inception to successful delivery
- Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
- Identifies opportunities to enhance the service delivery processes
- Performs complex quantitative and qualitative analyses for service delivery processes and projects
- Facilitates achievement of expected deliverables and obligations of Services Providers
- Validates completeness of requirements prior to Service Provider solutioning
- Ensures all projects follow the defined development and business case processes
- Ensures proper coordination with appropriate IT and vendor relations teams
- Provides consultation for routine and complex systems development
- Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
- Coordinates with Application Delivery and Infrastructure teams for deployment and production support activities
- Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
- Maintains a proper balance between business and operational risk
- Ability to assess when risks need to be escalated to right channels
- Follows the defined project management standards and processes
- Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics
- Makes short term plans for the team to effectively utilize resources
- Monitors Service Provider outcomes
- Reviews estimates of work effort for client project provided by Service Providers for accuracy
- Facilitates timely resolution of service delivery problems and minimizes the impact to clients
Skills
- 7+ years of experience in software engineering, with a strong focus on DevOps, application deployment, automation, and operational support
- 5+ years of experience working with cloud platforms and services, preferably AWS
- Strong experience with Kubernetes, containerization technologies, and cloud-native application deployment
- 5+ years of experience implementing and managing CI/CD pipelines using tools such as Harness or Jenkins
- 5+ years of experience maintaining and supporting production application environments
- Knowledge of application build, deployment, and release management processes, including Node.js application build pipelines
- Experience with modern front-end and/or back-end web technologies and frameworks
- Solid understanding of Software Development Life Cycle (SDLC) methodologies and Agile (Scrum) practices
- Excellent verbal and written communication skills, including the ability to collaborate effectively across technical and business teams
- Self-motivated, results-oriented professional with a strong commitment to continuous learning and professional growth
- AWS Solutions Architect, Developer, or related AWS certification
- Experience supporting, deploying, and optimizing API platforms and GraphQL services, including automation, monitoring, scalability, reliability, and operational excellence
- Experience with Harness.io and other modern DevOps automation platforms
- Experience with API Gateway technologies (AKANA preferred) and Content Delivery Networks (AKAMAI preferred)
- Technical writing and documentation experience
- Experience with Rust or other emerging web technologies and frameworks
- Experience collaborating with business stakeholders, product teams, and cross-functional partners
Benefits
- Bonus Eligible?: Y
- All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
- Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
- Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
- Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
- Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Company Overview
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