Note: The job is a remote job and is open to candidates in USA. Sriven Systems Inc. is seeking a Senior F5 Load Balancer Engineer to provide operational support for enterprise IP Services. The role involves troubleshooting network incidents, performing health checks, and collaborating with various teams to enhance network reliability and observability.
Responsibilities
- Provide operational support for enterprise IP Services, including F5 BIG-IP (LTM, GTM, APM), VMware Advanced Load Balancer (AVI), and BlueCat DNS/DHCP/IPA M solutions
- Monitor, troubleshoot, and resolve complex network incidents impacting production environments
- Perform proactive health checks, disaster recovery testing, and identify opportunities to improve network reliability and observability
- Participate in incident response, root cause analysis, and service restoration activities while communicating technical updates to stakeholders
- Maintain and update operational documentation, runbooks, application flows, and support procedures
- Collaborate with network engineering, security, cloud, and application teams to support infrastructure changes and ongoing operational initiatives
Skills
- 7+ years of experience supporting enterprise network infrastructure in production environments
- Strong knowledge of networking protocols and technologies including DNS, DHCP, IPA, TCP/IP, Ethernet, ARP, HTTP/HTTPS, SSL/TLS, SNMP
- Hands-on experience with F5 BIG-IP (LTM, GTM, APM), BlueCat DNS/DHCP/IPA, BlueCat Cloud Resolver, VMware Advanced Load Balancer (AVI)
- Experience troubleshooting complex network and application connectivity issues
- Proficiency with monitoring and diagnostic tools such as Wireshark, Splunk, NetScout, SevOne, HPNA, and IBM Watson
- Experience with JIRA and Confluence
- Familiarity with network configuration management tools such as Forward Networks and HPNA
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent verbal and written communication skills with the ability to interact with technical and business stakeholders
- Ability to work independently in a fast-paced production support environment
Benefits
- Location:Remote
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