Note: The job is a remote job and is open to candidates in USA. Upstart is an AI lending marketplace that partners with banks and credit unions to expand access to affordable credit through technology. The Senior Engineering Manager will lead multiple Servicing engineering teams, define technical strategies, drive architectural clarity, and partner with Product, Risk, and Operations to build resilient, scalable, and compliant systems.
Responsibilities
- Lead and develop multiple engineering teams responsible for critical Servicing products
- Define and execute multi-quarter technical and engineering strategies aligned with Servicing and company priorities
- Partner with Product and cross-functional leaders to translate borrower and business needs into scalable technical solutions
- Drive architectural clarity and justified technical decisioning across complex systems
- Build a culture of ownership, execution, collaboration, and operational excellence
- Hire, coach, and develop engineers and emerging engineering leaders
- Establish clear visibility into technical priorities, delivery risks, trade-offs, and roadmap execution
Skills
- 10–15 years of software engineering experience, with 4–7 years in engineering management roles
- Deep technical expertise in distributed systems, APIs, and systems design
- Proven experience leading teams in regulated domains such as fintech, payments, or lending
- Demonstrated ability to define and deliver complex technical strategies that align with business goals
- Strong track record of building high-performing teams and mentoring engineering leaders
- Excellent communication and cross-functional collaboration skills
- This role is available in the following locations: Remote
- The team operates on the East/West coast time zones
- Experience building technology in fintech, lending, payments, servicing, or another regulated environment
- 7+ years of engineering management experience
- Experience leading both product and platform-oriented engineering teams
- Strong product judgment and the ability to connect technical decisions to business outcomes
- Experience modernizing or evolving complex technical platforms while continuing to deliver customer-facing features
- Experience partnering closely with Product, Design, Operations, Risk, or other business functions
- Familiarity with applying AI or automation to customer experiences, internal workflows, or operational systems
Benefits
- Target bonuses
- Equity compensation
- Retirement benefits, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US only)
- Annual wellness allowance to support physical and emotional well-being and personal development
- Annual productivity allowance to invest in relevant tools and resources needed to do your best work
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026)
- Most work can be accomplished remotely, with the flexibility to work primarily from home or collaborate in person from an office
Company Overview
Company H1B Sponsorship