Note: The job is a remote job and is open to candidates in USA. GBG enables safe and rewarding digital lives by providing identity and address verification technology. The Senior Engineering Manager will lead the Go Core Platform group across three full-stack squads, overseeing delivery, technical direction, platform coherence, AI-enabled engineering practices, and people leadership.
Responsibilities
- Own delivery outcomes for the Go API, Hosted Journeys and Interactions Editor squads — scope, sequencing, quality and predictability
- Create clear commitments with Product and hold the line on them, while being honest early when reality changes
- Keep the three streams moving independently where they can and coordinated where they must, managing cross-squad dependencies before they become blockers
- Establish and use meaningful delivery signals (flow, cycle time, change failure rate, escaped defects) to drive decisions rather than to report activity
- Partner with architects and senior engineers on the technical direction of the Go core: API design and versioning, journey runtime behaviour, configuration modelling, and the boundaries between them
- Hold the group to a shared standard for reliability, performance, observability and security of customer-facing surfaces
- Actively manage technical debt and platform resilience as a planned investment, not a residual activity
- Make sure the three streams converge on shared patterns, components and contracts instead of drifting into three dialects of the same platform
- Lead adoption of AI-assisted development across your squads — coding agents, review assistance, test generation, documentation and beyond
- Define what good looks like: prompting and context practices, human review expectations, evaluation of generated output, and the guardrails that keep quality and security non-negotiable
- Establish measurement for adoption and impact — on throughput, quality, and developer experience — and be rigorous about distinguishing real gains from perceived ones
- Codify what works into repeatable practice and share it outward, contributing to standards and enablement across the wider engineering organisation
- Adapt planning, estimation and review rituals to a world where the constraint is increasingly judgement and verification rather than authoring speed
- Lead, coach and grow full-stack engineers across three squads, including tech leads and senior individual contributors
- Set clear expectations, give direct and useful feedback, and run a fair, evidence-based approach to performance and progression
- Own hiring for the group, and raise the bar on how we assess engineers as you go
- Build squads that are engaged and psychologically safe, and that take genuine ownership of what they run in production
- Act as the engineering counterpart to Product leadership for the Go core roadmap
- Translate technical reality into terms commercial and executive stakeholders can act on — trade-offs, risks and confidence levels, not jargon
- Represent the group in incident, escalation and customer-critical situations, and lead the follow-through afterwards
Skills
- Significant engineering management experience, including leading **multiple teams or a group of squads** (ideally 20+ engineers, directly and through tech leads)
- Track record delivering and operating **customer-facing SaaS platforms at scale** — public APIs, embedded/hosted experiences, or configuration-driven products
- Credible **full-stack technical depth**: enough to challenge design decisions on both the service and front-end side, without needing to make them yourself
- Strong grasp of modern engineering practice — CI/CD, trunk-based development, feature flagging, progressive delivery, testing strategy, observability
- Demonstrable, practical experience with **AI-assisted development workflows**, and a clear point of view on where they help, where they don't, and how to tell the difference
- Comfort with **metrics and systems thinking** — able to build measurement that changes behaviour rather than just populates a dashboard
- Ability to lead in a **globally distributed** environment, and to influence peers and squads you don't directly own
- Excellent communication across technical, product and executive audiences
- Experience in identity verification, fraud, KYC/AML, RegTech or another regulated data domain
- Background with journey orchestration, workflow engines, low-code configuration tooling, or embeddable SDKs and widgets
- Experience building or scaling internal developer platforms and enablement practice
Benefits
- Remote workplace arrangement
- Globally distributed work environment
Company Overview
Company H1B Sponsorship