Note: The job is a remote job and is open to candidates in USA. Trustpoint.One partners with law firms and corporate legal departments to provide legal staffing, eDiscovery, and legal technology solutions. The Senior eDiscovery Project Manager will lead complex eDiscovery engagements, advise clients, mentor Project Managers, improve operational processes, and drive exceptional client service.
Responsibilities
- Manage the full lifecycle of complex eDiscovery projects, from project planning through production and closeout
- Develop defensible workflows, project plans, timelines, budgets, and communication strategies
- Anticipate project risks, resolve issues proactively, and ensure successful client outcomes
- Oversee quality control, reporting, and delivery while balancing multiple active matters
- Build trusted relationships with clients through proactive communication and strategic guidance
- Lead client meetings, status updates, workflow discussions, and business reviews
- Understand each client's legal, business, and operational goals while delivering exceptional service
- Identify opportunities to strengthen client partnerships and improve service delivery
- Help standardize best practices across client engagements
- Partner with leadership to improve workflows, resource planning, and service consistency
- Analyze project trends and recommend process improvements
- Act as a senior escalation point for complex client or project issues
- Coach Project Managers on client communication, workflow strategy, and project execution
- Share knowledge, best practices, and lessons learned across the team
- Support the continued development of Trustpoint's Project Management organization
Skills
- 7+ years of experience managing complex eDiscovery matters
- Deep understanding of the Electronic Discovery Reference Model (EDRM)
- Significant experience with Relativity or RelativityOne
- Proven success managing large-scale litigation support projects
- Experience serving as a primary client contact on strategic engagements
- Strong understanding of litigation workflows, discovery strategy, and defensible processes
- Excellent communication, organizational, and relationship-building skills
- Ability to balance client expectations, operational priorities, and business objectives
- Experience mentoring or coaching project managers is strongly preferred
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid parental leave
- Disability coverage
Company Overview