Note: The job is a remote job and is open to candidates in USA. Delta Faucet Company is a plumbing industry company focused on innovative products, exceptional service, sustainability, and customer satisfaction. The Senior eCommerce Sales Manager will develop and execute growth strategies across Wayfair and other eCommerce partners, lead account relationships and team activities, negotiate profitable customer programs, and optimize digital shelf performance. The role also involves cross-functional collaboration, data-driven decision-making, product launch support, and operational execution.
Responsibilities
- Develop and execute all account initiatives across the Delta brand portfolio for Wayfair
- Lead and develop ecommerce account manager (Direct report)
- Lead and own Kraus Brand account relationships with other Ecomm Partners like Build.com, houzz, Overstock, BBB
- Develop and maintain a deep understanding of the customer platform dynamics, communicate them internally, develop strategies for success inside customer platforms
- Lead deployment of key growth levers including promotional planning and execution, performance metrics, and market trends
- Align and implement sales goals and priorities with key internal and external decision-makers
- Strategically negotiate customer programs for profitable growth
- Optimize price, promotion, advertising, and supply chain to earn strong organic placement on the digital shelf
- Optimize operational execution through the development of new operations and fulfillment capabilities
- Lead and own internal and customer-facing meetings to drive engagement and accountability on projects; independently resolve escalated issues
- Utilize suite of analytics tools to make data driven decisions
Skills
- BS in Business, Marketing, or related field and 5+ years of related experience
- Strong Financial Acumen
- Self-starter and possesses the ability to quickly translate data into information to help drive decisions
- Capacity to effectively form relationships, informally influence, and concisely communicate complex topics at all levels of the organization
- Highly motivated and able to resourcefully solve problems while ensuring decision-making and engagement occurs at the right levels within the organization
- Ability to multitask and prioritize multiple projects through to execution
- Thrives in a fast-paced and dynamic environment
- Remote work but ability to travel up to 25% to customers primarily & trade shows, and headquarters as needed
- ECommerce Account Management Experience with a major omnichannel retail customer, preferably working with Amazon or Wayfair
Benefits
- Flexibility and work-life balance
- Comprehensive benefit plans
- Retirement and savings programs
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- LinkedIn Learning access
- Internal opportunities to work on projects cross-company
- Four employee-led and self-directed Business Resource Groups
- Paid volunteer day annually
- Remote work
Company Overview