Note: The job is a remote job and is open to candidates in USA. Spreetail is an ecommerce company that helps brands increase their market share while improving operational costs. The Senior Ecommerce Account Manager will manage fulfillment across multiple marketplaces, structure competitive agreements, and advise China-based brands on long-term growth strategies. The role also owns account health, brand reporting, stakeholder relationships, and execution of growth initiatives.
Responsibilities
- Unlock the full GMV potential of every brand you manage by building smart, competitive fulfillment contract models — using market insights to spot real opportunities and drive triple-digit impact
- Turn ambitious brand goals into a clear playbook, then rally teams, peers, and brand leaders to execute that strategy at every touchpoint
- Own account health end to end — tracking on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales daily, and moving fast to keep brands winning
- Build strong relationships with business leaders at every level, lead brand communications, and deliver projects with precision — always going above and beyond for a best-in-class brand experience
- Drive brand reporting that actually moves the needle: lead calls, track open items, push follow-ups, and run weekly business reviews that close gaps and keep results on track
Skills
- Native Mandarin speaker with full English fluency — you move seamlessly between languages and cultures, translating not just words but strategy for Mandarin-speaking brands
- Bachelor's degree in Business, Finance, Project Management, or Client Services
- 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, ideally including brands importing from China — you know how to turn big accounts into bigger wins
- A track record of thriving in fast-paced, high-stakes environments, confidently engaging everyone from C-level executives to support teams
- Sharp independent and team leadership skills, creative problem-solving instincts, and standout writing, phone, and presentation abilities — with a relentless focus on delivering results on time, every time
- To qualify for *Work Your Way*, eligible applicants must reside in one of the following states: Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, West Virginia, and Wyoming
Benefits
- Flexible Work Your Way approach, allowing employees to choose where they work most effectively each week, including from home, a coffee shop, or the office.
- Corporate team gatherings in Lincoln each quarter for intentional collaboration, team building, community engagement, and the All-Hands meeting.
- Generous vacation policy.
- Paid time off for your wedding week.
- Paid parental leave and support for parents of growing families.
- Annual opportunities to receive special gifts, swag store credit, or donations to a nonprofit of your choice.
- Spreetail Spotlight Awards recognizing people pursuing impacts with Spreetail.
- Affordable medical, dental, and vision plans with coast-to-coast coverage.
- Free telehealth and on-demand mental health resources.
- Paid time off to give back and make a social impact.
Company Overview
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