Note: The job is a remote job and is open to candidates in USA. Elevation Health Partners is a woman-owned small business focused on improving care and services for low-income and underserved communities. The Senior Director, Growth Strategy & Execution is responsible for translating the company's growth strategy into measurable execution, leading enterprise growth initiatives, and enhancing operational performance through scalable solutions.
Responsibilities
- Lead the operational execution of organizational growth strategies established by executive leadership
- Translate strategic priorities into scalable operating models, workflows, governance structures, performance measures, and execution plans
- Monitor organizational revenue pacing and recommend operational interventions to achieve annual revenue targets
- Develop growth scorecards, performance dashboards, and executive reporting
- Develop, implement, and continuously improve the enterprise business development operating system, including capture planning, pursuit strategies, proposal playbooks, qualification criteria, opportunity management, and standardized workflows from opportunity identification through project launch
- Own organizational pipeline visibility, RFP tracking, proposal throughput, conversion reporting, win-rate analysis, and forecasting
- Identify operational barriers affecting revenue attainment and recommend corrective actions
- Partner with Principal Consultants to improve opportunity management, proposal development, and portfolio growth
- Own the implementation, optimization, governance, adoption, and return on investment (ROI) of enterprise growth technologies, including Monday.com, Starbridge, ZoomInfo, NotebookLM, AI-enabled workflows, and future business development technologies
- Configure and continuously optimize enterprise business development technologies, including Starbridge enrichments, AI prompts, capture planning strategies, pursuit workflows (i.e., Shipley method), proposal automation, and knowledge repositories to improve proposal quality, workflow consistency, and organizational adoption
- Design, implement, and continuously improve standardized workflows that govern opportunity intake, qualification, capture planning, pursuit management, proposal development, handoff to delivery, and knowledge management throughout the business development lifecycle
- Establish governance to ensure consistent adoption, data integrity, workflow compliance, and effective use of business development technologies, identifying opportunities for automation and continuous improvement
- Develop and maintain enterprise dashboards, reporting definitions, business intelligence, workflow automations, and executive-ready analytics that support operational and strategic decision-making
- Monitor technology utilization, operational performance, and ROI, providing recommendations to improve efficiency, user adoption, proposal quality, and organizational effectiveness
- Partner with the Senior Managers of Enterprise Training & Operations and Technology Operations to develop training, job aids, and change management strategies that support successful technology adoption and sustained operational excellence
- Execute PMO governance under the direction of the COO
- Develop governance standards, monitoring processes, and executive reporting that promote accountability, timely decision-making, and consistent execution across the project portfolio
- Develop and maintain Portfolio Pulse reporting, project dashboards, launch readiness reporting, and governance reporting cadence
- Oversee project intake workflows, growth-to-delivery handoffs, and internal kickoff processes
- Monitor project, portfolio, and organizational risks and escalate issues requiring executive decision-making
- Develop and maintain organizational risk registers and operational reporting
- Develop and maintain organizational KPIs related to growth performance, operational efficiency, and business development execution
- Analyze trends, identify workflow inefficiencies, and recommend process improvements
- Lead initiatives that reduce duplication, improve data quality, shorten proposal cycle times, and increase operational efficiency
- Produce executive reporting that supports strategic planning and operational decision-making
- Serve as the operational integration lead for Growth and PMO activities, partnering with the COO to ensure alignment between business development, client delivery, resource planning, governance, and executive priorities
- Drive enterprise initiatives from concept through implementation, independently coordinating stakeholders, resolving barriers, and ensuring accountability without requiring continuous executive oversight
- Anticipate organizational and executive needs by identifying opportunities to streamline work, improve organizational effectiveness, and reduce operational inefficiencies
- Provide operational leadership and reporting that enables executive leadership to make informed business decisions
- Design, document, and standardize enterprise operating procedures, playbooks, governance frameworks, and operational standards that support organizational growth and scalable execution
- Translate ambiguous business needs into practical, repeatable workflows, decision trees, templates, job aids, and supporting documentation
- Proactively identify organizational gaps, inefficiencies, risks, and emerging business needs, and independently develop scalable solutions before they become operational barriers
- Own the lifecycle of enterprise operating playbooks, including creation, implementation, maintenance, governance, and continuous improvement to ensure alignment with organizational strategy, technology, and evolving business processes
- Develop implementation plans, communication strategies, training materials, and adoption metrics to ensure successful rollout and sustained use of new operational processes and playbooks
- Monitor adoption, compliance, effectiveness, and process performance, and recommend enhancements based on operational data, user feedback, and evolving organizational priorities
- Evaluate existing business processes and determine when standardization, automation, technology, or process redesign will improve organizational performance
- Partner with functional leaders to standardize best practices while balancing consistency with the flexibility required for unique clients, projects, and business needs
Skills
- Minimum of seven years of progressively responsible experience in business operations, healthcare consulting, PMO, revenue operations, strategy execution, or organizational performance
- Demonstrated experience building business development infrastructure, operational reporting, dashboards, and scalable workflows
- Demonstrated success designing and implementing enterprise operating models, governance frameworks, or business processes within a growing organization
- Experience leading cross-functional strategic initiatives within a consulting, healthcare, or professional services organization
- Strong understanding of proposal management, business development operations, CRM systems, and pipeline analytics
- Experience implementing or administering project management systems, business intelligence tools, AI-enabled technologies, workflow automation, and enterprise technology solutions that improve organizational performance
- Exceptional analytical, organizational, communication, and executive presentation skills
- Proven ability to influence cross-functional teams and drive organizational change without relying solely on direct supervisory authority
- Experience with Monday.com, CRM platforms, Microsoft Power BI (or equivalent reporting tools), AI productivity tools, and project management methodologies
- Master's degree in Business Administration, Public Health, Healthcare Administration, Organizational Leadership, or related field preferred
Benefits
- Medical, dental, and vision insurance
- A 401(k) retirement plan
- Commuter benefits
- Vacation
- Sick time
- Paid holidays
- Work-from-home arrangement, subject to client and/or project needs
Company Overview