Note: The job is a remote job and is open to candidates in USA. SailPoint is a leader in identity security for the cloud enterprise, providing an AI- and machine-learning-powered Identity Security Cloud platform. The Senior DevOps Engineer will design, build, operate, and scale SailPoint’s global AWS infrastructure, with a focus on Kubernetes, service mesh architecture, automation, security, compliance, and 24x7 platform reliability.
Responsibilities
- Collaborate with engineers across teams on service mesh architecture, troubleshooting at scale, performance tuning, and capacity planning for mesh-heavy environments
- Design, operate, and optimize production Kubernetes clusters at scale on AWS (EKS), including cluster architecture, upgrades, node management, networking, storage, and multi-tenant isolation patterns
- Define and drive Kubernetes standards and best practices across teams, including workload design, resource management, security hardening (RBAC, Pod Security Standards, network policies), Helm/chart conventions, and deployment patterns
- Design and scale infrastructure to meet rapidly increasing customer demand, data sovereignty requirements, and regional expansion
- Automate deployment, monitoring, incident response, and capacity management using GitOps and CI/CD best practices
- Develop and improve operational practices, runbooks, and platform engineering standards
- Collaborate with development teams to bring new features and services into production safely and efficiently
- Proactively meet information security and compliance standards (e.g., PCI DSS), including supporting SailPoint's PCI compliance initiative through secure platform design, controls implementation, and audit readiness
- Participate in and help improve the on-call rotation; drive post-incident reviews and systemic fixes
Skills
- Strong interpersonal and teaming skills, with the ability to set and enforce process and influence engineers across teams and geographies
- Ability to operate effectively in an agile, entrepreneurial environment with global stakeholders
- 4+ years of hands-on experience designing, implementing, and operating a service mesh at scale in production Kubernetes environments
- 7+ years of experience in 24x7 production operations, supporting highly available SaaS or cloud service environments
- 7+ years of experience with containerization, virtualization, and configuration management technologies
- 4+ years of hands-on experience with Kubernetes in production at scale
- 4+ years of experience with Terraform (IaC), managing infrastructure across multiple AWS accounts and regions
- 4+ years of experience designing and implementing CI/CD pipelines, especially for Terraform, Kubernetes, and microservices
- 4+ years of experience with scripting/programming languages (Python, Go, or similar) and strong shell scripting proficiency
- Strong understanding of Linux, networking, distributed systems, and production troubleshooting
- Demonstrated experience scaling a service mesh across a large microservices fleet, including phased adoption strategy, sidecar resource management, control plane scaling, and performance tuning under high request volume
- Experience with monitoring and logging stacks (e.g., Prometheus, Grafana, OpenSearch or equivalent)
- Candidates must be eligible to work in the United States or Canada
- Bachelor's and/or Master's degree in Computer Science or equivalent technical experience
- Experience with multi-cluster or multi-region service mesh federation (e.g., Istio multi-cluster, Linkerd multicluster extension) in production
- Familiarity with compliance frameworks in regulated enterprise SaaS, including PCI DSS and FedRAMP-adjacent practices, with experience implementing or operating platforms subject to PCI compliance requirements preferred
Benefits
- This role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission.
- Potential eligibility for equity participation.
- Fully remote position for candidates based in the USA or Canada.
- Medical, dental, and vision insurance
- Short-term and long-term disability coverage
- Life insurance and Accidental Death & Dismemberment (AD&D)
- Supplemental life insurance for employees, spouses, and children
- Flexible spending accounts for health care and dependent care; limited purpose flexible spending account
- 401(k) Savings and Investment Plan with company matching
- Flexible vacation policy
- 8 paid holidays annually
- Sick leave
- Paid parental leave
- Employee Assistance Program (EAP) and Care Counselors
- Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
- Health Savings Account (HSA) with employer contribution
Company Overview