Note: The job is a remote job and is open to candidates in USA. The Jed Foundation (JED) is a nonprofit that protects emotional health and prevents suicide for our nation’s teens and young adults. The Senior Data Management Specialist will lead elements of data collection and management for all research, evaluation, and programmatic data, ensuring high-quality data management practices and compliance with ethical standards.
Responsibilities
- Operationalize data collection instruments for research and evaluation-related surveys into scalable, accurate, consistent, and user-friendly tools via our Qualtrics platform
- Implement and maintain user access to support data privacy and minimum required access to protect data integrity in collaboration with technology and product teams
- Identify and implement solutions to translate hard copy surveys into Qualtrics software while preserving intended meaning, logic, and Institutional Review Board requirements
- Build and maintain flexible Qualtrics libraries that support consistency in data collection across survey instruments while building processes that manage version control
- Undertake robust quality assurance processes to ensure that surveys are accurately and consistently deployed to partners
- Proactively manage and resolve bugs within the Qualtrics system, including responding to inquiries from partners across JED to address any identified issues
- Collaborate with colleagues on the communications and product teams to ensure that all Qualtrics survey tools are accessible and ADA-compliant for all users
- Develop and maintain documentation related to Qualtrics research and evaluation data infrastructure, including but not limited to library infrastructure, key decision-points, bugs that might affect data quality, and user access procedures
- Conduct routine data management procedures to monitor the quality of JED’s data while identifying real-time and ongoing opportunities to improve data quality
- Utilize Qualtrics and JED’s data warehouse infrastructure to develop routine reports for critical data elements and develop feedback loops with partners to improve data quality
- Lead the day-to-day development and execution of data management best practices (e.g., data user and management documentation, survey version crosswalks and codebooks)
- Collaborate with Research and Evaluation team members to ensure identified coding practices are operationalized within the data, with routine quality checks
- Conduct regular data quality audits and recommend quality improvement processes
- Generate and execute regular data cleaning procedures in collaboration with the Senior Analytics Specialist
- Identify opportunities across data sets to streamline data collection, including by reducing redundancies across systems, in collaboration with partners across JED
- Ensure compliance with all relevant data protection regulations and ethical standards
- Develop and enforce policies to maintain the confidentiality and integrity of sensitive information
- Stay updated on best practices in data collection and management
Skills
- Master's degree in the quantitative behavioral sciences, statistics, public health, or a related field with substantial training and background in data collection and management
- Deep expertise in operationalizing scalable data collection tools in research and evaluation settings with experience in library management, user access navigation, and implementing quality assurance processes
- Proven experience managing multi-method research and evaluation data, with the ability to manage multiple data collection enterprises simultaneously
- Strong background in developing and maintaining data management processes and user documentation in research and evaluation settings, including creating codebooks, survey cross-walks, and recommending and implementing coding processes
- Excellent quantitative data management skills, including experience developing data quality reports and quality improvement processes, cleaning data, and proficiency in statistical analysis software (e.g., R, SAS, SPSS, Python) for data management
- Understanding of data protection regulations and ethical standards, including experience with ensuring data collection is Institutional Review Board compliant
- Excellent analytical, organizational, and problem-solving skills; attention to detail is a must
- Strong interpersonal, verbal, and written communication skills
- Ability to work collaboratively with program staff, partners, and other stakeholders
- Qualtrics experience is strongly preferred
- Experience or interest in learning about modern data warehouse infrastructure, such as Snowflake
Company Overview