Note: The job is a remote job and is open to candidates in USA. Flock is dedicated to building technology that reduces crime and protects privacy. As a Senior Creative Operations Producer, you will manage the end-to-end production of brand and video projects, ensuring operational excellence and creative execution across various teams.
Responsibilities
- Own production (start to finish) for multiple small-to-mid-sized brand and video projects running at the same time: on-set planning and scheduling, the shoot, post-production, and final delivery
- Build project plans, production schedules, resource allocations, and delivery timelines using the department's existing planning tools and templates
- Partner closely with videographers, editors, designers, creative leads, and story leads to ensure successful execution
- Travel as needed to support productions and key events (approximately 20–30%)
- Partnering with the Senior Director and department leads to execute, maintain, and evolve the department's production workflows, standards, and playbooks, bringing your own ideas and field experience to the table
- Uphold best practices for project intake, planning, approvals, stakeholder communication, feedback collection, and delivery across Brand and Creative teams
- Identify process gaps and operational friction, and help shape and pilot solutions alongside the Senior Director
- Keep documentation, templates, and standards current and useful as the team scales
- Own review cycles, stakeholder feedback processes, approvals, and final asset delivery for assigned productions
- Enforce standards for version control, asset organization, naming, and folder structure across projects
- Champion Frame.io as the single home for partner and stakeholder feedback
- Keep creative feedback loops efficient, actionable, and aligned with project goals
- Act as a connective layer across Brand, Creative, Product Marketing, Video, Design and Leadership
- Provide visibility into project status, risks, dependencies, and resource needs
- Help teams navigate ambiguity and maintain momentum on complex initiatives
- Partner closely with the dedicated Events Team. While they own live event logistics, this role owns production and delivery of the creative and video assets feeding into those events
- Use AI tools to improve production planning, workflow management, documentation, and asset organization
- Identify opportunities to automate repetitive tasks and increase operational efficiency
- Apply the AI-enabled workflows the Senior Director has established, while maintaining quality and brand standards
Skills
- 8–10+ years of experience as a content producer, creative operations producer, or brand producer within an in-house tech creative team or a top-tier creative agency
- Proven experience leading productions end-to-end, from planning through final delivery
- Deep understanding of creative production, post-production, and content development workflows
- Advanced, daily operational fluency with Asana, Frame.io, and Google Workspace
- Hands-on experience using generative AI tools inside a creative production cycle
- Exceptional organizational, communication, and project management skills
- Ability to manage multiple high-priority projects simultaneously in a fast-paced, remote-first environment
- Execution over ideation: you thrive in logistics, workflow execution, and delivery, and don't need to own the strategy or the story to love bringing it to life
- Executive presence and a clear sense of what 'good' looks like at the leadership level; comfortable representing polished, on-brand work upward
- A genuine, above-and-beyond ownership of quality: you care as much about what your team delivers as what you personally deliver, and it shows in the craft and brand consistency of the work
- Experience contributing to and operating within an established production workflow system inside a growing organization
- Familiarity with creative asset management systems and content operations practices
- A builder's instinct: comfortable turning a rough idea into a working dashboard, channel structure, or automated report, not just maintaining what already exists
- Passion for operational excellence and continuous improvement, with instincts for where standards and practices need to evolve
Benefits
- Offers Equity
- Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
- Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
- Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
- Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
- Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.
- Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.
- Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
- ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
- WFH Stipend: $150 per month to cover the costs of working from home.
- Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.
- Home Office Stipend: A one-time $750 to help you create your dream office.
Company Overview