Note: The job is a remote job and is open to candidates in USA. Robert Half, one of FORTUNE’s World’s Most Admired Companies, is hiring a Program Manager to join the Operational Programs department. The Program Manager will manage and coordinate programs impacting the field, focusing on risk management, strategy development, and cross-departmental communication to ensure program success.
Responsibilities
- Evaluate requests, constraints, and requirements to support prioritization and alignment with business priorities/objectives
- Manage risks and issues and take corrective actions
- Develop, strategize, design, and plan all aspects of assigned programs/projects based on analysis of program requirements/criteria, including impacts across field/corporate teams
- Continuously evaluate program and implement process improvements
- Provide data-driven recommendations to management to improve program efficiency based on evolving business needs
- Coordinate and lead meetings and communication with cross-functional stakeholders
- Coordinate and develop communications strategies for delivery to the right audience, ensuring messaging is clear and targeted
- Work as a liaison between departments to identify gaps and ensure alignment across stakeholders
- Identify and engage the appropriate resources from other departments where their expertise will be needed to complete projects and close identified gaps
- Facilitate alignment across stakeholders with competing priorities, driving decisions and next steps to support program/project progress
- Manage program conflicts, detect and resolve issues effectively with stakeholders, ensuring impacts and dependencies are clearly understood
- Establish and maintain tracking methods to capture milestones, dependencies, risks, and key deliverables, and adjust plans and/or resources to meet the needs of the program/project
- Provide clear and consistent visibility into program status and progress to support stakeholder awareness and decision-making
- Prepare updates and materials for stakeholders
- Lead and organize meetings, briefings, and trainings as appropriate
- Determine and create communication and rollout plans for initiatives
- Assess ongoing support needs post-launch and confirm ownership
- Pull and analyze reports to support budget development, forecasting, and tracking
- Monitor and reconcile program/project-related budgets
Skills
- Bachelor's degree required or equivalent experience
- 5+ years of program/project management experience
- Experience in a large corporate environment or within a service organization with multiple international branch/field locations
- Previous program or project management experience required
- Customer service experience required
- Track record of operating independently, demonstrating creativity, being detail oriented, and delivering results in a highly organized manner
- Desire and ability to learn new skills and continue professional and personal development
- Ability to adapt existing project management experience and skills to work culture
- Ability to communicate, both written and oral, across all levels in the organizations
- Excellent knowledge of MS Office, Intermediate Excel and PowerPoint skills required to create professional presentations
- Industry experience preferred
- Proficiency in SharePoint preferred
Benefits
- Discretionary annual bonus
- Group health insurance benefits (medical, vision, dental)
- FSA and HSA healthcare accounts
- Life and accident insurance
- Adoption and fertility assistance
- Paid parental leave of up to 6 weeks
- Short/long term disability
- Paid time off for vacation, personal needs, and sick time
- Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week
- A new hire earns up to 17 days of CTO per calendar year
- Up to 11 paid holidays per calendar year
- Opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees
Company Overview
Company H1B Sponsorship